Jatagan’s UL Verification Sets New Transparency Bar for Security Industry

SACRAMENTO, CA – August 11, 2026 – In an industry often criticized for opaque performance metrics and unsubstantiated claims, Jatagan Security has made a pioneering move toward transparency. The Sacramento-based provider of outdoor video security announced it has become the first company in the security sector to earn UL Solutions verification for the process it uses to calculate and report its performance data.

The verification applies not to the company's impressive 99.9%+ Crime Prevention Success Rate itself, but to the rigorous methodology behind it. UL Solutions, a globally recognized leader in safety science, audited and confirmed Jatagan's "Security Incident Performance Reporting and Calculation Process," providing an unprecedented layer of third-party credibility to how the company measures its own effectiveness. This development signals a potential shift in market dynamics, where verified processes may become as critical as the performance numbers they produce.

A New Benchmark for an Opaque Industry

The security services market is flooded with providers claiming near-perfect success rates, yet clients are often left in the dark about how those figures are generated. Vague definitions of what constitutes a "security incident" or a "successful prevention" make it nearly impossible for customers to perform an apples-to-apples comparison, forcing them to rely on marketing promises rather than verifiable data.

Jatagan Security aims to change that paradigm. “Anyone can publish a performance number, but what actually matters is whether customers can trust how it was derived,” said Tom Wong, President of Jatagan Security, in a statement. “We hope this raises the bar for transparency and gives clients absolute confidence in our metrics.”

This move directly confronts a long-standing credibility gap within the sector. By subjecting its internal processes to the scrutiny of a respected third party like UL Solutions, Jatagan is effectively challenging its competitors to do the same. "This isn't just about one company's marketing; it's a potential inflection point for the entire sector," noted one industry analyst who follows market-access technologies. "When a provider opens its playbook for independent review, it forces a conversation about accountability that can no longer be ignored. Buyers will start asking other vendors why they haven't done the same."

Decoding the Verification: Process Over Performance

The UL Verified Mark (Verify ID V477013) is a testament to the robustness of Jatagan's methodology. It is crucial to understand that UL Solutions did not simply rubber-stamp the company's 99.98% success rate (as of August 1, 2026). Instead, it conducted a comprehensive assessment of the entire data pipeline that produces that number.

The on-site audits and technical evaluations covered a wide array of operational components, including:
* Incident Definitions: How the company defines a qualifying intrusion attempt.
* Event Logging and Outcome Recording: The systems and protocols for documenting every event and its resolution.
* False-Alarm Exclusions: The methodology for filtering out non-threatening events to ensure data integrity.
* Quality Assurance: Procedures for staff training, responsibilities, and internal reviews.
* Missed Investigations: A critical process for identifying and analyzing any incidents that were not prevented.
* Calculation Controls: The mathematical and systemic controls ensuring the final success rate is calculated consistently and accurately.

This distinction between verifying a process versus a result is fundamental. While any company can claim a high score, a UL Solutions-verified process demonstrates that the score is derived from a documented, consistent, and auditable system. Furthermore, the verification is not a one-time achievement. It represents an ongoing operational commitment, as UL Solutions conducts periodic reviews to ensure the certified processes remain in place and are followed consistently. This continuous oversight transforms the claim from a static marketing point into a dynamic operational standard.

What Verified Metrics Mean for Security Buyers

For facility managers, construction site supervisors, and corporate security directors, this verification provides a powerful new tool for due diligence. In a market where choosing the right security partner has significant financial and safety implications, the ability to trust a vendor's performance metrics is paramount.

"We are constantly trying to separate signal from noise when evaluating vendors. A verified process is a powerful signal," explained a corporate security director for a large logistics firm. "It tells me the company is confident enough in its operations to withstand outside scrutiny and is committed to an objective standard of reporting. That builds a level of trust that a slick brochure never could."

Jatagan’s initiative allows potential clients to look beyond the headline number and evaluate the integrity of the system that produces it. This shifts the procurement conversation from "How high is your success rate?" to "How do you prove it?" This deeper level of inquiry empowers buyers to make more informed decisions, mitigating the risk of partnering with a provider whose impressive claims might crumble under pressure. By championing this level of transparency, Jatagan is positioning itself as a partner that values demonstrable reliability over unproven assertions, a quality highly sought after in the high-stakes world of physical security.

Inside Jatagan’s Proactive Monitoring Model

Founded in 2004, Jatagan Security has built its reputation on securing challenging outdoor environments like industrial properties and critical infrastructure, primarily in Northern California but with nationwide monitoring capabilities. The newly verified reporting process is an extension of the operational rigor embedded in its core service model.

The company utilizes what it calls the AI-Augmented DHDM℠ monitoring model. This approach combines sophisticated artificial intelligence for initial threat detection with a human-in-the-loop system involving two trained monitoring agents working concurrently on any given event. This layered redundancy is designed to reduce reliance on any single point of failure, whether technological or human, and enhance the probability of a successful intervention before a crime occurs.

The UL Solutions verification essentially validates the administrative and data-governance framework that surrounds this technological and human-centric operation. It confirms that when Jatagan claims to have prevented an intrusion, that claim is backed by a consistent definition, a documented procedure, and a reliable calculation method that has been independently audited. This integration of advanced technology with a transparent, verified reporting process represents a comprehensive approach to building and demonstrating trust with clients who cannot afford to take chances with their security.