Interloc's EdgeSync Aims to End Maximo Upgrade Downtime Headaches

SEATTLE, WA – March 30, 2026 – Interloc Solutions, an IBM Platinum Business Partner, today announced the launch of Informer EdgeSync for MAS, a new software solution designed to eliminate one of the most significant risks in enterprise software modernization: operational downtime. The launch comes at a critical time for thousands of organizations using IBM's Maximo asset management software, as they face a looming support deadline and a complex path to upgrading.

For asset-intensive industries like manufacturing, utilities, and transportation, where system availability is paramount, the prospect of taking a core operational system offline for an upgrade is a non-starter. Interloc's new product aims to solve this by allowing businesses to migrate from the long-standing Maximo 7.6 platform to the new Maximo Application Suite (MAS) with what the company promises will be zero downtime.

The Looming Deadline and Migration Hurdles

The urgency behind this innovation is clear. IBM has announced that support for Maximo 7.6.1.3 will end on September 30, 2025. After this date, organizations will no longer receive standard technical support, security patches, or fixes, forcing them to either purchase costly extended support or migrate to the new flagship platform, MAS. This deadline has created a significant push across the industry, but the journey to MAS is fraught with challenges.

The migration is not a simple patch or version update; it's a fundamental technological leap. Maximo 7.6 is built on a traditional monolithic architecture, while MAS is a modern, cloud-native suite built on Red Hat OpenShift containers. This architectural shift requires new infrastructure, specialized IT skills, and a complete re-evaluation of system customizations and integrations that may have been in place for years.

Furthermore, IBM has shifted to a new AppPoints-based licensing model for MAS. This flexible, user-based system can offer value, but it also represents a significant change from the perpetual licenses of the past, with industry analyses suggesting potential annual cost increases of 40% to 80% if not managed carefully. The combination of technical complexity, cost uncertainty, and the high risk of operational disruption during a cutover has left many organizations hesitant to begin their migration journey.

A New Approach to Synchronization

Informer EdgeSync for MAS is designed to directly address the most paralyzing of these challenges: downtime. Instead of a high-stakes “big bang” cutover where the old system is turned off and the new one is turned on, EdgeSync enables a parallel-run approach. The solution works by synchronizing data between the legacy Maximo 7.6 environment and the new MAS installation in real-time.

Critically, this synchronization occurs at the Maximo Business Object (MBO) level—the application layer where business logic resides. This method is more sophisticated than generic database mirroring tools, which simply copy raw data. By operating at the MBO level, EdgeSync understands the context of the data, ensuring that updates, transactions, and business rules flow seamlessly and accurately between the two systems. This allows an organization's staff to continue their daily work in the stable, familiar Maximo 7.6 environment without interruption.

Meanwhile, in the background, the IT and project teams can install, configure, test, and validate the new MAS environment using live, synchronized data. This relieves the immense pressure on the cutover window, allowing organizations to switch over to the new system only when they are fully confident it is ready for production. The solution is built on Interloc's proven Informer Server platform and features resilient store-and-forward pipelines to ensure data integrity even if network connections are temporarily lost.

"Our goal is simple: keep our customers online, efficient, and moving forward," said Mike Watson, CEO at Interloc Solutions, in the company's announcement. "Informer EdgeSync for MAS, along with our growing technology suite, is designed to remove complexity, eliminate downtime, and give organizations the real-time control they need to operate at their best."

Beyond the Upgrade: Strategic Implications

While the immediate benefit of EdgeSync is risk mitigation during a mandatory upgrade, its strategic implications are broader. By providing a safe and efficient path to the Maximo Application Suite, the tool acts as an accelerator for digital transformation. MAS is not just a new version of Maximo; it is an integrated suite of applications that brings advanced capabilities like AI-powered monitoring, predictive maintenance, and enhanced mobile and IoT integration to the forefront of enterprise asset management (EAM).

Companies that can adopt these tools faster than their competitors can unlock significant business value, including improved asset reliability, reduced maintenance costs, and greater operational agility. By removing the barrier of a risky migration, EdgeSync could empower organizations to begin realizing these benefits sooner. The solution also provides an added benefit for business continuity, offering a real-time hot-standby system that can be leveraged as part of a comprehensive disaster recovery strategy, independent of any upgrade project.

The Power of the Partner Ecosystem

The launch of Informer EdgeSync highlights the vital role that specialized partners play within large enterprise software ecosystems. While IBM provides the core MAS platform, it is often partners like Interloc, with their deep, decades-long experience in a specific domain, that develop the innovative solutions to solve customers' most pressing and granular problems.

As an IBM Platinum Business Partner with over 20 years of experience focused exclusively on Maximo, Interloc is positioned to understand the nuances and pain points of the user base. This product launch is a clear example of a partner identifying a critical market gap—the need for a safe migration path—and engineering a targeted solution to fill it, thereby adding significant value to the entire ecosystem.

Informer EdgeSync for MAS is available for on-premises, cloud, and hybrid deployments. In a move designed to strengthen its own cloud offering, Interloc has announced that the solution will be included at no additional cost for organizations that choose to migrate to MAS within the Interloc Cloud, creating a powerful incentive for customers looking for a fully managed migration and hosting solution.