Infotec Rebrands as SkillOps, Targeting the Human-AI Skills Gap

VIRGINIA BEACH, VA – April 01, 2026 – Workforce development firm Infotec today announced its rebranding as SkillOps, a strategic move signaling a significant evolution in its approach to corporate training. The new identity, effective immediately, reflects an expanded mission to prepare organizations for the future of work by integrating artificial intelligence (AI) fluency with essential human capabilities.

The shift comes as businesses worldwide grapple with unprecedented technological disruption. SkillOps aims to address the growing chasm between the skills required by modern jobs and the abilities of the current workforce, positioning itself as a key partner in navigating the AI-driven economy.

The Widening Digital Divide

The urgency for this new approach is underscored by stark data. A 2023 report from the National Skills Coalition and the Federal Reserve Bank of Atlanta revealed that a staggering 92% of all jobs now require digital skills. Despite this near-universal demand, the report found that approximately one-third of the workforce lacks these foundational competencies. This digital divide poses a significant threat to both individual career growth and national economic productivity.

The rapid rise of artificial intelligence has only amplified this challenge. The demand for AI-specific skills is surging across all sectors, from computer science and engineering to management and financial operations. Research from the Federal Reserve Bank of Atlanta tracked a sharp increase in job postings requiring AI skills, rising from 0.5% in 2010 to 1.7% in 2024. Yet, this demand is met with a workforce that feels unprepared. A recent survey from the Society for Human Resource Management (SHRM) found that 46% of employees believe their current skills will be irrelevant within a few years, fueling widespread anxiety about job security.

Industry analysts project that over 90% of global enterprises will face critical skills shortages by 2026, risking trillions in lost market performance. While 94% of CEOs identify AI as their top in-demand skill for 2025, a concerningly low 35% of leaders feel they have adequately prepared their teams for AI-centric roles, highlighting a critical gap between awareness and action.

A Strategic Pivot for the AI Era

SkillOps is positioning its integrated training model as a direct answer to this crisis. The company's leadership emphasizes that simply teaching technology is no longer sufficient. True organizational performance, they argue, stems from the synergy between advanced tools and human talent.

"As organizations navigate rapid change, including the rise of artificial intelligence, one thing has never been clearer: technology alone doesn't drive performance—people do," said Holly Clevenger, President of SkillOps, in a statement. "Skills are the currency of the modern workforce. Real transformation happens when advanced tools work hand in hand with human capability, and that is the future we're building."

This philosophy is embedded in the company's new training architecture. SkillOps offers a variety of flexible delivery formats designed to meet organizations at their point of need, including traditional instructor-led sessions, virtual classes, self-paced online learning, and comprehensive on-site programs. This multi-channel approach allows businesses to implement upskilling initiatives without disrupting core operations, providing everything from targeted workshops to full-service training at the company's accredited testing facility.

The rebranding from Infotec represents a deliberate pivot from a traditional technical training provider to a holistic workforce development partner. The new focus moves beyond simple certification to cultivating a deeper, more resilient skill set that prepares employees not just to use new tools, but to thrive in an environment of continuous change.

Beyond the Code: The Enduring Value of Human Skills

A core tenet of the SkillOps model is the belief that human-centric skills are becoming more valuable, not less, in the age of AI. While AI can automate routine tasks and analyze vast datasets, it cannot replicate human creativity, critical thinking, emotional intelligence, or collaborative leadership. Industry experts from Gartner support this view, suggesting that AI's true power lies in its ability to augment human potential, making individuals "a better motivator, a better thinker and a better communicator."

To address this, SkillOps is leveraging its long-standing role as the Dale Carnegie franchise for Eastern Virginia. This affiliation provides a deep well of proven methodologies for developing the so-called 'soft skills' that are essential for effective leadership and teamwork. By pairing cutting-edge AI literacy pathways with the globally recognized Dale Carnegie curriculum, SkillOps offers a unique synthesis of technical proficiency and human-centered development.

This dual focus aims to create a workforce that is not only capable of operating AI systems but also equipped with the judgment and strategic foresight to deploy them effectively and ethically. It’s an approach designed to future-proof employees, empowering them to adapt and add value in roles that will be continuously reshaped by technology.

Powering the Future for Public and Private Sectors

SkillOps' strategic positioning is further strengthened by its status as a National GSA Administrator, which pre-approves the company to provide training services to U.S. federal agencies. This role provides direct access to the vast government sector, which is under immense pressure to modernize its workforce. With federal initiatives like the Department of Labor's "Make America AI-Ready" course and the National Science Foundation's "AI-Ready America" program, government agencies are actively seeking partners to close their internal skills gaps.

The GSA schedule streamlines the procurement process, making SkillOps an attractive and accessible option for federal clients. This ability to serve both private corporations and public institutions gives the company a broad market footprint and positions it at the forefront of a national upskilling imperative.

As organizations across the board move from AI experimentation to full-scale integration, the demand for a workforce that is both technically adept and strategically agile will only intensify. The evolution from Infotec to SkillOps reflects a broader industry recognition that the future of work depends not on a choice between humans or machines, but on the successful collaboration between them.