Hexnode & Ingram Micro Forge Alliance to Shield Indonesia's Digital Economy

JAKARTA, INDONESIA – July 28, 2026 – In a direct response to an unprecedented wave of cyber threats targeting Indonesia, enterprise software provider Hexnode has announced a strategic distribution agreement with global technology giant Ingram Micro. The partnership, unveiled at a gathering in Jakarta, appoints Ingram Micro as an authorized distributor in the country, aiming to fortify businesses against a digital onslaught and streamline the complexities of modern IT management.

This collaboration arrives at a critical juncture for Indonesia. The nation's digital economy, the largest in Southeast Asia and projected to approach US$100 billion by 2025, is facing a severe and escalating security crisis. The new alliance seeks to deploy Hexnode's Unified Endpoint Management (UEM) platform across the archipelago, leveraging Ingram Micro's vast distribution network to equip organizations with the tools needed to defend their digital frontiers.

A Digital Economy Under Siege

The urgency of this partnership is underscored by alarming statistics from Indonesia's National Cyber and Crypto Agency (BSSN). In 2025, the agency recorded a staggering 5.5 billion cyber incidents, marking a 714% increase over the previous four-year average. The trend has shown no signs of abating, with another 1.52 billion incidents detected in the first few months of 2026 alone.

Research reveals that malware is the primary weapon, accounting for over 93% of detected traffic anomalies in late 2025. These are not random, opportunistic attacks. High-profile incidents have demonstrated the strategic and disruptive capabilities of threat actors. In June 2024, a sophisticated ransomware variant crippled Indonesia’s National Data Center, disrupting critical government services, including immigration, and culminating in an $8 million ransom demand. This attack, along with major data breaches affecting the National Civil Service Agency and other entities, highlights systemic vulnerabilities across both public and private sectors.

The rise of hybrid work has exponentially complicated the security challenge. Employees now connect from a multitude of locations using a diverse mix of corporate-owned, personal (BYOD), and specialized frontline devices. Each endpoint represents a potential entry point for attackers, creating a vast and porous security perimeter that traditional methods can no longer effectively protect. For Indonesian businesses, particularly Small and Medium-sized Enterprises (SMEs) with limited cybersecurity resources, the consequences of a breach—including financial loss, operational disruption, and reputational damage—can be devastating.

A Strategic Alliance for Market Penetration

The Hexnode-Ingram Micro partnership is a calculated move to address this market reality. For Hexnode, a division of Mitsogo, it represents a significant push into a key Southeast Asian market where it has had limited brand recognition. By partnering with Ingram Micro, Hexnode gains immediate access to a deeply entrenched distribution channel that includes a vast network of resellers, system integrators, and managed service providers (MSPs).

For Ingram Micro, the addition of Hexnode's UEM platform enriches its enterprise security portfolio, allowing it to offer a more comprehensive solution set to its partners. This move aligns with a broader strategy focused on value-added distribution, moving beyond logistics to build local capabilities.

"At Ingram Micro, our role as a distributor goes beyond making technology available," stated Mulia Dewi Karnadi, President Director of Ingram Micro. "We build the local capabilities that enable our partners to successfully position, deploy, and support solutions for their customers. By adding Hexnode to our portfolio, we can help resellers and system integrators develop stronger managed services and recurring-revenue opportunities around endpoint management." Karnadi emphasized their commitment to providing "technical enablement, solution integration, and go-to-market support" to accelerate the adoption of modern device management across the country.

This ecosystem-driven approach is designed to empower local IT providers to address a broader range of customer needs, from large enterprises to vulnerable SMEs, ensuring that advanced security solutions are not just available but also effectively implemented and managed.

"We're honoured to launch our distribution partnership with Ingram Micro," said Keith O'Leary, Enterprise Sales Director for ASEAN at Hexnode. "Together, we're strengthening our commitment to the Indonesian market and empowering businesses with world-class endpoint management solutions. We look forward to growing alongside Ingram Micro and its outstanding partner ecosystem."

Unifying Management for a Hybrid World

While the cybersecurity imperative is the primary driver, the partnership's impact extends to enhancing operational efficiency and simplifying IT administration. Hexnode's UEM platform provides a single console to manage and secure a wide array of endpoints, including devices running Windows, macOS, Linux, Android, and iOS. This centralized control is invaluable for IT teams tasked with overseeing a complex and distributed device ecosystem.

The platform's capabilities go beyond basic security policies. It integrates application lifecycle management, automated patch management to close vulnerabilities, remote monitoring, and compliance tools. This helps IT teams shift from a reactive to a proactive posture, streamlining operations and freeing up resources for strategic initiatives.

Furthermore, Hexnode supports a variety of specialized deployment scenarios crucial for modern industries. This includes locking down devices into single-purpose kiosk modes for retail or public-facing services, managing rugged endpoints used in logistics and manufacturing, and securing BYOD environments without compromising employee privacy. By providing a unified framework for these diverse use cases, the platform helps organizations maintain consistent security and control across their entire IT landscape, fostering a more efficient and resilient operational environment.

Navigating the New Regulatory Landscape

A critical, and often overlooked, benefit of adopting a robust UEM solution is navigating Indonesia's evolving regulatory framework. The passage of Indonesia's Personal Data Protection Law (UU PDP) has placed stringent obligations on organizations to safeguard personal data. Non-compliance carries severe penalties, including fines up to 2% of annual revenue.

A UEM platform like Hexnode's is an essential tool for demonstrating due diligence and enforcing compliance. It enables organizations to enforce data encryption on all devices, control access to sensitive information based on user roles, and maintain detailed audit logs for reporting. Crucially, it provides the ability to remotely lock or wipe a device if it is lost or stolen, a vital capability for preventing a data breach. By embedding these data protection controls at the endpoint level, businesses can significantly strengthen their compliance posture and build trust with customers in an era of heightened privacy awareness.