Freightos Expands Southeast Asia Network with Pattaya Airways Partnership

NEW YORK, NY – November 19, 2025

Digitizing Regional Air Cargo Connectivity

Freightos, a leading digital platform for freight booking, has announced a partnership with Pattaya Airways, a Thai freighter operator, to integrate the airline's capacity into the WebCargo by Freightos platform. This collaboration marks a significant step in expanding digital air cargo options within Southeast Asia, a region experiencing robust economic growth and increasingly complex supply chains. The integration will initially focus on the vital Bangkok (BKK) to Ho Chi Minh City (SGN) route, offering freight forwarders seamless digital booking and payment capabilities for Pattaya Airways’ services. This move responds to a growing demand for more efficient and transparent logistics solutions within ASEAN nations.

WebCargo’s Expanding Reach and the Rise of Digital Freight

WebCargo by Freightos has rapidly become a central hub for digital air cargo booking, boasting over 400 airlines integrated into its platform and serving tens of thousands of freight forwarders globally. The platform's success lies in its ability to replace traditional, manual booking processes – reliant on phone calls, emails, and lengthy back-and-forth negotiations – with instant quoting, online booking, and automated payment. This shift is particularly impactful in regions like Southeast Asia, where a large number of smaller freight forwarders often lack the resources to invest in sophisticated booking systems.

“The demand for digital solutions in air cargo is undeniable, especially in dynamic markets like Southeast Asia,” said one industry analyst. “Forwarders are eager to simplify operations and gain better visibility into capacity and pricing.” The partnership with Pattaya Airways represents a strategic effort by Freightos to broaden its network and capture a larger share of the rapidly growing intra-ASEAN air cargo market. By adding a regional freighter operator with a focused network, Freightos enhances the value proposition for its forwarder customers and offers a more comprehensive range of transportation options. The integration also facilitates greater access to capacity, helping to mitigate the challenges of fluctuating demand and limited space that often plague air cargo markets.

Pattaya Airways and the Focus on Regional Connectivity

Pattaya Airways, operating primarily with ATR 72-500F aircraft, plays a crucial role in connecting key hubs and secondary cities within Southeast Asia. The airline's focus on regional freighter services addresses a specific need in the market, providing dedicated capacity for time-sensitive and high-value goods. By partnering with Freightos, Pattaya Airways gains access to a wider audience of forwarders and streamlines its sales and booking processes.

“This partnership provides us with a powerful platform to connect with a global network of forwarders, greatly expanding our reach and efficiency,” stated a source within Pattaya Airways. “Digitizing our booking process is a critical step in modernizing our operations and providing a superior experience for our customers.” The airline’s ability to offer reliable and dedicated freighter capacity on key regional routes, combined with Freightos’ digital booking platform, creates a compelling value proposition for forwarders seeking efficient and cost-effective transportation solutions. The Bangkok-Ho Chi Minh City route is particularly significant, serving as a vital trade corridor between Thailand and Vietnam, two of the region’s fastest-growing economies. This partnership enhances the capacity and streamlines the process for moving goods between these two important commercial centers.

Implications for the Southeast Asian Logistics Landscape

The collaboration between Freightos and Pattaya Airways highlights a broader trend of digitization and modernization within the Southeast Asian logistics sector. As e-commerce continues to expand and supply chains become increasingly complex, the demand for efficient, transparent, and reliable logistics solutions will only intensify. Digital platforms like WebCargo are playing a critical role in driving this transformation, enabling greater connectivity, automation, and visibility throughout the supply chain.

The move is expected to have a cascading effect, encouraging other regional carriers to embrace digital booking solutions and further enhancing the competitiveness of the Southeast Asian logistics industry. This enhanced connectivity and efficiency will ultimately benefit shippers, importers, and exporters, reducing costs, improving delivery times, and fostering greater trade within the region. The benefits extend beyond direct cost savings; improved visibility and real-time tracking capabilities empower businesses to better manage their inventory, optimize their supply chains, and respond more effectively to changing market conditions.

Ultimately, the partnership signifies a move towards a more connected, efficient, and resilient logistics ecosystem in Southeast Asia, contributing to the region’s continued economic growth and integration into the global marketplace.