Evernex Cements U.S. Strategy with New Georgia Tech and Operations Hub

ALPHARETTA, GA – January 27, 2026 – Global IT services firm Evernex has officially opened the doors to its new North American Headquarters and Technology Center in Alpharetta, a move that solidifies a multi-year strategy to dominate the continent's third-party maintenance (TPM) market. The sprawling facility represents more than just a new address; it is the physical culmination of strategic acquisitions and a significant investment aimed at boosting service speed, operational capacity, and sustainable practices for enterprise clients.

The opening marks a major milestone for the company, which has identified the U.S. as a cornerstone of its global growth ambitions. By centralizing its North American operations, Evernex is positioning itself to challenge both rival maintenance providers and the original equipment manufacturers (OEMs) they seek to disrupt.

A Strategic Power Play

The new Alpharetta hub is the engine of Evernex's North American strategy, designed to unify and scale its operations. The facility integrates the capabilities of two key recent acquisitions: EmconIT, a New Jersey-based TPM provider acquired in 2021, and XSi, an Atlanta-based specialist in IT asset disposition (ITAD) and maintenance, brought into the fold in 2023. This consolidation creates a single, powerful platform for logistics, advanced engineering, component testing, and secure hardware disposition.

"Our new North America HQ and Technology Center represent more than physical growth, it underscores a long-term commitment," said Stan H. Pilot, President and CEO of Evernex, in a statement. "The U.S. is a critical pillar of our global strategy, and the Atlanta region provides the talent, infrastructure, and ecosystem needed to support our enterprise clients at scale."

A key outcome of this investment is a dramatic increase in operational firepower. The company reports the new center provides approximately 300% greater capacity for certified spare parts. For enterprise customers running mission-critical data centers, this translates directly into faster service level agreement (SLA) response times and improved business continuity, as parts can be stored, certified, and shipped from a central U.S. location, often on the same day they are requested. This investment, as Pilot noted, "strengthens our ability to deliver faster, more reliable, and more sustainable IT services across North America."

The Circular Economy in Practice

Beyond raw operational muscle, the Alpharetta facility is purpose-built to champion a circular IT model, turning sustainability from a corporate buzzword into a core operational function. The center is equipped to handle the entire IT lifecycle, from maintenance and refurbishment to eventual retirement and recycling, a practice known as IT Asset Disposition (ITAD).

This focus is significantly bolstered by the expertise inherited from the acquisition of XSi, which was the first company globally to achieve the coveted R2v3 certification—a rigorous standard for responsible electronics recycling and data security. By integrating these certified processes, Evernex can offer clients a verifiable, secure, and environmentally conscious way to manage aging hardware.

"Our approach to sustainability is grounded in execution, not aspiration," commented Grant Patten, head of U.S. operations. "By localizing refurbishment, testing, and logistics here in Alpharetta, we can reduce waste, shorten supply chains, and deliver measurable environmental benefits alongside operational performance."

This model directly addresses the growing problem of e-waste by extending the usable life of servers, storage arrays, and networking equipment. Instead of discarding functional hardware, Evernex refurbishes and certifies it for reuse, helping clients maximize their initial investment and reduce the environmental impact associated with manufacturing new equipment.

Inside the New Technology Center

The facility is more than a warehouse; it is a comprehensive hub for technical excellence and supply chain innovation. The site serves as a Center of Excellence for Evernex's North American engineering talent, providing a space for advanced training, certification, and the development of operational best practices.

An on-site "Innovation Lab" provides expanded capabilities for testing and refurbishing complex enterprise hardware, ensuring that all spare parts meet or exceed original specifications before being deployed to customer sites. This rigorous quality control is fundamental to the TPM value proposition, which promises OEM-level reliability at a fraction of the cost.

"Our new Technology Center fundamentally changes how we operate in North America," explained Manivong Khammao, Chief Operating Officer at Evernex. "By localizing refurbishment and testing, we're not only improving performance but also reducing waste and unnecessary transport across the IT lifecycle. This is about execution at scale and delivering faster SLAs, higher part availability, and consistent quality across the region."

The center also acts as a critical logistics hub, enabling same-day shipping across the United States and providing regional support for the company's growing operations in Latin America.

Fueling Alpharetta's Tech Ascent

Evernex's choice of Alpharetta was a deliberate one, reflecting the city's established reputation as a thriving technology corridor within the greater Atlanta metro area. The decision was driven by the region's deep pool of skilled technology talent, robust infrastructure, and a business-friendly environment that actively courts high-tech investment.

The arrival of Evernex's North American headquarters adds another significant name to the list of technology firms calling the area home, further cementing its status as a key industry hub. The company's investment signals a long-term commitment to the region, promising job creation and partnership with the local economic ecosystem. For Alpharetta, the move validates its ongoing efforts to build a welcoming and supportive environment for global technology leaders.

Navigating a Competitive Landscape

The launch of the Alpharetta center occurs within a dynamic and increasingly competitive TPM market, which analysts project will grow significantly in the coming years. North America holds over a third of this global market, driven by enterprise demand for cost optimization in IT operations. TPM providers like Evernex offer substantial savings, often 50-70% less than OEM support contracts, by servicing hardware past its official end-of-service-life date.

While the market includes several major players like Park Place Technologies and Service Express, the primary competition remains the OEMs themselves. Evernex's strategy appears aimed at building an operational moat that competitors will find difficult to cross. By combining massive parts capacity, certified sustainable practices, and a centralized hub for technical excellence, the company is making a clear statement about its intent to lead the North American market not just on price, but on speed, reliability, and environmental responsibility. This strategic investment in Alpharetta is a calculated move to deliver on all fronts.