ePost & Easyship Forge Link to Untangle Global Shipping Chaos
- 550+ courier services supported by Easyship, now including ePost Global's custom rates
- Up to 63% reduction in customer service inquiries related to order status with centralized tracking
- 200+ countries covered by automated customs and compliance tools
Experts agree that this partnership addresses critical challenges in global shipping by enabling merchants to maintain cost predictability and operational resilience through flexible, multi-carrier solutions.
ePost & Easyship Forge Link to Untangle Global Shipping Chaos
NEW YORK, NY – April 28, 2026 – In a significant move to arm eCommerce businesses against the turbulence of international logistics, ePost Global and Easyship have launched a strategic integration designed to restore control and predictability to cross-border shipping. The new partnership introduces a “Link Your Own Carrier” (LYOC) capability, allowing merchants to merge their direct ePost Global accounts with Easyship’s powerful multi-carrier shipping software.
This collaboration addresses a critical pain point for online retailers: the growing complexity and cost of selling to a global customer base. As businesses navigate fluctuating carrier capacity, evolving trade regulations, and rising fulfillment costs, the dependency on a single shipping provider has become a significant liability. The integration between the international logistics specialist and the popular shipping platform signals a broader industry shift toward more flexible, resilient, and interoperable supply chain solutions.
A New Era of Shipping Interoperability
The core of the announcement is the LYOC functionality, a feature that moves beyond standard platform integrations. It empowers merchants who have already negotiated specific rates and service levels with ePost Global to port those benefits directly into the Easyship ecosystem. This technical bridge is crucial, as it ensures businesses do not have to sacrifice their hard-won pricing advantages to gain the efficiencies of a modern shipping platform.
Technically, the integration allows a merchant to authenticate their ePost Global account within the Easyship dashboard. Once linked, their custom rates appear alongside quotes from over 550 other courier services that Easyship supports. This provides an immediate, unified view of all shipping options, enabling true rate shopping without compromising existing carrier relationships. For businesses that have built their financial models around specific shipping costs, this preservation of negotiated rates is a vital component for maintaining cost predictability and operational stability.
This capability stands in contrast to many third-party platforms that primarily offer their own pre-negotiated carrier discounts, which may not be as favorable as what a high-volume shipper has secured directly. By enabling merchants to bring their own contract, the partnership acknowledges that a one-size-fits-all approach is no longer sufficient for the diverse needs of global sellers.
Empowering Merchants and Democratizing Global Trade
For years, sophisticated logistics tools—including multi-carrier rate comparison, automated customs documentation, and high-volume label generation—were often the exclusive domain of large enterprises with the resources to build custom solutions. This partnership works to level the playing field, making enterprise-grade functionality accessible to a wider spectrum of businesses, including small and medium-sized enterprises (SMEs).
Merchants leveraging the integration can now access Easyship’s full suite of tools while using their preferred ePost Global services. These tools include:
- High-Volume Batching: Fulfillment teams can create hundreds of shipping labels simultaneously, dramatically speeding up warehouse operations.
- Automated Customs and Compliance: The platform automatically calculates import duties and taxes for over 200 countries, helping merchants provide cost transparency at checkout and ensure compliance with international trade laws.
- Centralized Tracking: Branded tracking pages and automated post-purchase updates can reduce customer service inquiries related to order status by up to 63%, according to Easyship.
“Merchants don’t want to be locked into rigid shipping workflows – especially in today’s cross-border environment,” said Helaine Rich, VP of Strategic Sales and Administration at ePost Global, in the original announcement. “They want the ability to maintain their carrier relationships while leveraging the platforms that help them scale.”
This sentiment is echoed by Easyship Co-Founder Augustin Ceyrac, who noted the pressure on merchants to “ship faster, control costs, and stay compliant without being locked into a single carrier strategy.” The integration provides a solution by combining the strengths of both companies: ePost Global’s deep expertise in navigating the complexities of international mail and parcel delivery, and Easyship’s technology that simplifies and automates the entire shipping process.
Building Resilience in Volatile Supply Chains
The collaboration is more than a convenience; it is a strategic response to the increasing volatility of global supply chains. The pandemic, geopolitical tensions, and shifting trade policies have exposed the fragility of relying on a single logistics channel. A multi-carrier strategy, once a luxury, is now a necessity for building operational resilience.
By integrating ePost Global’s network into a multi-carrier platform, businesses gain the agility to pivot when disruptions occur. If a primary carrier experiences sudden capacity constraints or service failures in a specific region, a merchant can instantly switch to an alternative option within the same workflow, preventing order backlogs and protecting the customer experience. ePost Global itself acts as a “resilience layer,” using intelligent orchestration across its own network of final-mile carriers in over 200 countries and territories to absorb failures and smooth out delivery inconsistencies.
This partnership effectively layers resilience, combining ePost Global’s network management with Easyship’s platform-level flexibility. For an online brand looking to expand into new international markets, this dual assurance reduces the inherent risks of cross-border expansion. It transforms international shipping from a chaotic, unpredictable cost center into a controlled, reliable lever for growth. Through this unified workflow, sellers can maintain the agility required to navigate today's evolving trade environment, ensuring that global commerce remains within reach for businesses of all sizes.
📝 This article is still being updated
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