Claim Assist Solutions Plants Flag in Chandler with Major Expansion

CHANDLER, AZ – January 16, 2026 – Chandler’s burgeoning reputation as a hub for technology and business services has been further solidified with the official opening of Claim Assist Solutions' first Arizona office. The insurance support services firm has launched operations at a new 58,000-square-foot facility, a move that signals significant investment in the region and promises a wave of new career opportunities for the local workforce.

The company, which specializes in streamlining the insurance claims process through proprietary technology, is already operational and actively hiring. The expansion was met with enthusiastic support from local leaders, who view it as a testament to the city's economic vitality.

“We are excited to welcome Claim Assist Solutions to Chandler,” said Terri Kimble, President & CEO of the Chandler Chamber of Commerce, in a statement. “Their decision to locate in Chandler demonstrates the kind of economic growth we work to support every day. This investment brings new career opportunities to our community and reflects confidence in Chandler’s talent pipeline and long-term economic strength.”

For Claim Assist Solutions, the move is a strategic step to tap into a new market and better serve its national client base. “Opening our Chandler office has allowed us to immediately connect with a deep pool of talent and better support our clients across the country,” stated Luke Harris, the company's Chief Growth Officer. “We’ve been encouraged by the response from the local workforce and are actively growing our team as demand for our services continues to increase.”

Chandler’s Magnetic Pull for Business

The arrival of Claim Assist Solutions is not an isolated event but rather the latest chapter in Chandler's deliberate transformation into a premier destination for innovative companies. City officials have cultivated a business-friendly environment that, combined with a robust talent ecosystem, creates a powerful incentive for firms looking to scale their operations.

According to Chandler's Economic Development Director, Micah Miranda, this new investment reinforces the city's standing as a "top destination for companies seeking talent in a business-friendly community." This sentiment is echoed by Chandler Mayor Kevin Hartke, who noted that the city "continues to attract companies from a variety of industries that create diverse, quality job opportunities for our residents."

The "deep pool of talent" cited by both company and city leaders is a key component of the region's appeal. The Phoenix metropolitan area benefits from a continuous influx of skilled graduates from institutions like Arizona State University and a network of community colleges, including Chandler-Gilbert Community College. This creates a sustainable pipeline for roles spanning technology, administration, and specialized professional services—the very positions Claim Assist Solutions seeks to fill. The decision to establish a major operational hub here underscores a confidence that the local labor market can meet the demands of a rapidly growing, tech-enabled company.

Reshaping Insurance with a Tech-First Approach

At the heart of Claim Assist Solutions' business model is a drive to modernize a traditionally cumbersome industry. The company operates in the burgeoning InsurTech sector, which focuses on applying technological innovations to disrupt and improve the insurance landscape. Its core offering is a proprietary software platform known as "Claim Assist Technologies."

This platform is designed to provide end-to-end management of the claims process, from the initial assignment to final resolution. By creating a system with "enhanced visibility and real-time communication," the company aims to deliver what it calls "rapid and highly accurate claims processing." This benefits not only the insurance carriers but also the adjusters in the field and the policyholders awaiting resolution.

The technology facilitates real-time assignment creation, scheduling, and mapping, which drastically reduces administrative friction and allows claims professionals to work more efficiently. By integrating this powerful software with deep industry expertise, Claim Assist Solutions positions itself as a comprehensive partner for insurance carriers looking to improve service, reduce costs, and increase customer satisfaction. This tech-first strategy is indicative of a broader industry trend toward digitalization, where data analytics and automation are becoming standard tools for navigating the complexities of risk and claims management.

A New Engine for Local Job Creation

The most immediate and tangible impact of the company's expansion will be felt in the local job market. While the 58,000-square-foot office is now staffed with an initial team of approximately 40 employees, the company has ambitious long-term plans. Projections indicate the creation of up to 400 new jobs over the next two to three years as operations scale to meet client demand.

These roles are expected to be diverse, reflecting the multifaceted nature of the business. Current job postings for the Chandler location and other offices point to a need for Auto Claims Specialists, IT professionals such as Systems Administrators, Contact Center Managers, and General Liability Adjusters. This mix of entry-level and specialized positions aligns with Mayor Hartke's emphasis on attracting employers that provide "diverse, quality job opportunities."

Furthermore, the company's approach to onboarding suggests a commitment to workforce development. New insurance adjusters, for instance, are hired in cohorts and undergo intensive, company-specific training together. This model not only ensures a consistent standard of service but also provides a clear pathway for individuals, including those new to the industry, to build a career. As Claim Assist Solutions continues to expand its local workforce, it plans to actively engage with Chandler's business community and local workforce resources, further embedding itself into the economic fabric of the region.