CareMore Health Taps New CMO to Deepen Integrated Care Strategy

CERRITOS, CA – March 23, 2026 – CareMore Health, a key player in the integrated care space and a subsidiary of Mosaic Health, today announced the appointment of Dr. Anh Pham as its new Chief Medical Officer. The move signals a reinforced commitment to its physician-led, whole-person care model as the healthcare industry continues its complex shift toward value-based reimbursement and greater provider-payer integration.

A Vision for Patient-Centered Leadership

Dr. Pham, a seasoned physician with over 25 years of experience, joins CareMore from a series of high-profile leadership roles, including Chief Medical Officer at Optum California and Senior Medical Director at DaVita Medical Group. Her career began in primary care in Long Beach, California, where she cultivated a focus on building long-term, trust-based relationships with patients—a philosophy she now aims to scale across CareMore's network.

"Too often, I see patients try to navigate their myriad health concerns on their own through a complex healthcare system," Dr. Anh Pham, Chief Medical Officer of CareMore Health, stated in the announcement. "In my role at CareMore Health, I plan to work closely with our expansive healthcare provider network to make it easier to deliver high quality, proactive coordinated care that meets all patients where they are, in the manner that suits them best. I believe this is the best way for us to strengthen loyalty with our patients and our communities."

This vision aligns with the growing national trend toward "whole-person care," a model that moves beyond treating clinical symptoms to address the interconnected physical, behavioral, nutritional, and social factors that influence an individual's health. Research has shown that such integrated approaches can lead to significant improvements, including reductions in emergency room visits and hospitalizations, as they focus on preventive measures and root-cause solutions. Dr. Pham's appointment is seen as a move to embed this philosophy deeper into CareMore's clinical operations.

"Dr. Pham is exactly the kind of medical leader and expert care provider our team needs right now," said Sam Wald, Chief Executive Officer of CareMore Health. "Her longstanding ties to the communities CareMore serves, along with her ability to meld her hands-on care experience with her incredible leadership skills, will play a pivotal role in CareMore’s ability to properly reach our vast network of patients and provide them with the personalized care they need and deserve.”

Navigating the Complexities of Value-Based Care

CareMore Health has long been a proponent of value-based care (VBC), a model that incentivizes providers based on patient outcomes rather than the volume of services rendered. The organization, which serves over 41,000 Medicaid, Medicare, and commercial patients across four states, specializes in managing care for complex and chronically ill populations.

This approach has yielded impressive results. A 2017 analysis by the Commonwealth Fund found that CareMore members experienced 20% fewer hospital admissions and 23% fewer bed days compared to those in traditional Medicare. The model's success stems from proactive investments in disease management and prevention to avert more costly acute care episodes later.

However, the path of VBC is fraught with challenges that Dr. Pham will now help navigate. The industry grapples with significant upfront financial investments in technology, frequent changes in government policy, and the difficult task of integrating fragmented data systems. Furthermore, addressing social determinants of health—such as housing instability and food insecurity—presents a major hurdle for providers operating within VBC frameworks, as these external factors profoundly impact patient outcomes but are often beyond a clinic's direct control. Dr. Pham's leadership will be critical in refining clinical strategies that can effectively manage these complexities while maintaining financial viability.

A Key Piece in the Mosaic Health Puzzle

Dr. Pham's appointment is not just an internal leadership change; it is a strategic move within a much larger industry realignment. CareMore Health operates as a business unit under Mosaic Health, a national care delivery platform formed as a joint venture between insurance giant Elevance Health and private equity firm Clayton, Dubilier & Rice.

Mosaic Health consolidates several provider groups, including apree health and Millennium Physician Group, with the goal of expanding access to comprehensive primary care across the nation. This structure is indicative of a broader "payvider" trend, where major insurers like UnitedHealth and CVS are investing heavily in owning and operating their own provider networks. By integrating the financing and delivery of care, these companies aim to gain greater control over healthcare costs and more directly influence patient outcomes.

Within this framework, CareMore and its new CMO are positioned on the front lines of executing Mosaic Health's vision. Dr. Pham's role will involve ensuring that CareMore's clinical model not only delivers for its patients but also aligns with the strategic objectives of its parent company, driving innovation in a highly competitive and rapidly consolidating market.

Bridging the Gap Between Mission and Experience

At the heart of CareMore’s mission is the pledge to foster lifelong patient relationships through a compassionate, physician-led approach. The company has launched numerous initiatives to support this, particularly for its high-need senior populations. These include partnerships with food banks to address food insecurity, the creation of "Nifty After Fifty" fitness centers to combat social isolation, and even the appointment of a "Chief Togetherness Officer." Patient testimonials on the company's website often praise the personalized attention and "family" atmosphere.

Despite these lauded efforts and a proven clinical model, public data suggests a disconnect for some patients. The company's Net Promoter Score (NPS) of -39 indicates that a significant number of customers are detractors, expressing dissatisfaction with their experience. This metric stands in stark contrast to the organization's patient-centric mission and highlights a critical challenge for the new leadership.

Dr. Pham's stated goal to "strengthen loyalty with our patients and our communities" directly addresses this gap. Her focus on simplifying the care delivery process for frontline teams is seen as a foundational step toward improving the consistency of the patient experience. Her success will be measured not only by clinical outcomes and financial performance but also by her ability to ensure that the promise of compassionate, whole-person care is a reality for every patient across CareMore's diverse network.