Anugal IsAI Moves Identity Governance from Portals to Chat

CHENNAI, India – May 18, 2026 – Business Core Solutions today launched Anugal IsAI for Microsoft Teams, a new application designed to fundamentally shift how enterprises manage digital access by embedding security and compliance decisions directly into the company chat.

The new tool, an agentic identity governance platform, moves critical security functions—such as requesting access to an application, approving a new user’s permissions, or conducting a risk review—out of traditional, siloed portals and into a conversational interface within Teams. This integration aims to eliminate the operational delays and security gaps that have long plagued identity management, a field grappling with the rapid pace of digital work and the rise of non-human AI workers.

From Siloed Portals to In-Workflow Decisions

For decades, Identity Governance and Administration (IGA) has been a function relegated to specialized dashboards, help desk tickets, and periodic, often cumbersome, email-based reviews. When employees need access to a new system, they fill out a form. When a manager needs to approve it, they log into a separate portal. This model, while structured, introduces significant friction and latency into business operations, especially as the pace of work accelerates.

Anugal's IsAI platform challenges this legacy approach by bringing governance to the user. By integrating with Microsoft Teams, the solution allows employees to request access using natural language in a chat window. Managers receive these requests on their mobile or desktop Teams app, complete with AI-guided recommendations and risk context, allowing them to approve or deny access instantly. Security and compliance teams, in turn, gain an auditable record captured at the moment of decision, rather than weeks later during a formal review.

"The future of identity governance is not another approval screen. It is governed decision-making at the point of work," said Vignesh Ganesan, Head of Product at Anugal, in the company's announcement. "Anugal IsAI brings policy, risk, context, and auditability into the environment where access decisions are already being discussed and acted on."

This shift is more than a matter of convenience. By embedding policy and risk analysis into the decision-making workflow, the system is designed to prevent risky access grants and ensure that every action is compliant by default.

The Rise of 'Agentic' Governance for an AI Workforce

The launch comes as organizations face a new and complex identity challenge: the governance of AI agents. Industry analysts define agentic identities as the unique, verifiable credentials assigned to autonomous AI systems that can perceive their environment, reason, and act on an organization's behalf. Unlike static machine identities of the past, these AI agents can learn, adapt, and initiate actions, creating a dynamic and unpredictable access landscape that traditional IGA systems are ill-equipped to handle.

Traditional systems, built for the predictable patterns of human users, can be overwhelmed by the sheer volume and speed of actions taken by AI agents. This creates a significant governance gap and a new frontier for security risk. Anugal’s platform directly addresses this emerging challenge by applying an 'Agentic Identity Governance' model. This model operates in three distinct modes:

• Advisory mode, which surfaces risk signals and recommends remediation actions to human overseers.
• Assisted mode, which validates requests against company policy and prepares decisions for final human approval.
• Controlled automation mode, which autonomously executes pre-approved, low-risk actions like revoking access for a departing employee, with a complete evidence trail.

By building a framework that can govern human, machine, and AI-driven identities under a single, unified orchestration layer, the platform aims to provide a more resilient foundation for security in an increasingly automated world.

A Crowded Market Demands Innovation

Anugal is entering a highly competitive and rapidly evolving market. The global IGA market was valued at nearly $8 billion in 2024 and is projected to exceed $27 billion by 2033, fueled by escalating cyber threats, stringent regulatory pressure, and the operational complexities of hybrid work. The dramatic increase in identity-related breaches has made robust governance a top priority for CIOs and security leaders.

Established players like SailPoint, Okta, and Saviynt are heavily investing in their own AI-driven capabilities. SailPoint recently announced its own 'Agentic Fabric' architecture to govern AI agents, signaling a broad industry consensus on the importance of this new frontier. Microsoft itself is a leader in the IGA space with its Microsoft Entra ID suite, which offers deep integration for enterprises already embedded in its ecosystem.

Where Anugal aims to differentiate itself is through its 'in-workflow' conversational approach. While major vendors provide comprehensive backend platforms, Anugal's focus on the collaboration layer addresses a specific and growing pain point: the user experience of security. The demand for this kind of integration is driven by a desire to make security and compliance seamless and invisible, reducing friction for employees and embedding controls directly into their daily tools.

Microsoft Teams as the New Enterprise Command Center

The decision to launch first on Microsoft Teams is a strategic one, leveraging the platform's ubiquity as a central hub for enterprise communication and collaboration. By integrating into Teams, Anugal IsAI effectively transforms the chat application into a command center for identity operations. This consolidation simplifies workflows and eliminates the need for users to context-switch between different applications to manage access.

This approach not only streamlines operations but also enhances security posture. With real-time risk context provided alongside an approval request, a manager is better equipped to make an informed decision rather than blindly approving a request from a separate system. The platform provides a unified orchestration layer for a wide array of enterprise systems, including SAP, Oracle, Salesforce, and other cloud applications, ensuring consistent governance across a complex digital ecosystem.

While the initial launch is focused on Teams, the company has stated the platform is designed to be extended to other collaboration environments like Slack and Google Workspace. This signals a broader strategy to meet enterprises wherever work is happening, making contextual, auditable, and efficient governance a standard feature of the modern digital workplace.