AI Tackles the Archipelago: A New Era for Philippine Logistics

MANILA, Philippines – April 09, 2026 – A landmark partnership between local technology integrator Infocentric Solutions Inc. and global logistics platform Shipsy is set to introduce a new wave of artificial intelligence to the Philippine supply chain, aiming to untangle the complex, costly web of logistics that has long challenged the island nation.

The collaboration, announced today, combines Infocentric's deep expertise in local enterprise systems with Shipsy's AI-native transportation management platform. The initiative seeks to transition Philippine businesses from fragmented, manual operations to a unified, automated, and proactive logistics ecosystem, a critical step as the country races toward a projected $150 billion digital economy by 2030.

The Archipelagic Challenge

For businesses in the Philippines, logistics is not just a process; it is a daily battle against geography and infrastructure gaps. The nation's landscape of over 7,600 islands creates a uniquely challenging environment where coordinating sea, air, and land transport is a constant, expensive puzzle. Logistics costs are among the highest in Southeast Asia, consuming as much as 27% of sales revenue for manufacturing firms and often doubling the cost of an order for consumers.

These issues are compounded by a reliance on legacy systems, manual data entry, and a lack of real-time visibility, leading to inefficiencies that ripple through the economy. While the government's ambitious 'Build Better More' infrastructure program is making strides, the immediate need for smarter, more agile logistics solutions to support the country's booming e-commerce sector has never been more acute. The number of online sellers exploded from just 1,700 in early 2020 to over 90,000 a year later, placing immense strain on last-mile delivery networks.

It is this environment of high stakes and high friction that Infocentric and Shipsy aim to transform. By leveraging AI, the partnership intends to create a digital bridge across the archipelago's physical divides, optimizing routes, predicting delays, and automating decisions that were once bogged down by human guesswork and paperwork.

Powering a Digital Future

The timing of this venture is no coincidence. The Philippines is on a trajectory of rapid digital adoption, and modernizing the logistics backbone is fundamental to sustaining this growth. The partnership is positioned not merely as a vendor relationship but as a consultative effort to help Philippine enterprises compete on a global scale.

"This collaboration reflects a shared commitment to help organizations manage logistics with greater precision and agility," said Mr. Edler Panlilio, President and CEO of the Centric Group, Infocentric's parent company. "By aligning enterprise systems and infrastructure with an AI-native platform, we enable leaders to make informed decisions across every mile of operations."

The vision is to move beyond reactive problem-solving—the daily scramble to track shipments and handle exceptions—to a proactive model. This shift is crucial for everything from large-scale manufacturing to the small and medium-sized enterprises (SMEs) that form the bedrock of the Philippine economy. Efficient logistics can lower barriers to entry, enabling smaller players to reach customers nationwide and participate more fully in the digital marketplace.

Soham Chokshi, Co-founder and CEO of Shipsy, noted the market's readiness for such a leap. "The Philippines is an innovative market ready to adopt AI at its core," he stated. "We look forward to combining our global experience with Infocentric's local expertise to unlock new efficiencies."

From Manual Workflows to AI Agents

At the heart of the technological offering is Shipsy's AI-native architecture, which goes beyond simply adding AI features to an existing system. The platform is built around a digital workforce of AI agents, dubbed 'AgentFleet,' designed to automate and execute operational tasks autonomously.

These are not just algorithms; they are purpose-built digital workers. 'Clara,' a voice-first agent, can proactively contact customers to verify addresses or schedule deliveries, deflecting a significant percentage of common support queries. 'Astra' assists drivers with real-time routing and coordination, while 'Nexa' automates the tedious process of matching invoices with proofs of delivery, reducing manual financial reconciliation efforts by nearly half.

Infocentric’s role is to be the crucial link, integrating this advanced AI workforce into the complex and varied IT environments of Philippine companies. With a strong track record in identity security, data governance, and enterprise integration for some of the nation's largest banks, telcos, and media companies, Infocentric brings the local knowledge necessary to ensure these global tools work within the local context.

"This collaboration allows organizations to connect their existing systems and data environments with Shipsy's AI-native platform, moving from reactive operations to proactive execution and control," explained Josh Redillas, Shipsy Practice Lead at Infocentric.

This integration promises tangible results, with Shipsy's platform demonstrating up to a 23% reduction in overall transportation spending and a 28% drop in customer complaints in its global deployments. For Philippine businesses, this could translate into significant cost savings and a vital competitive edge.

A Differentiated Approach in a Growing Field

Infocentric and Shipsy are entering a dynamic but increasingly crowded market. The Philippines is home to a growing number of tech-driven logistics startups like Mober and Expedock, while established giants like 2GO Group and Ninja Van are heavily investing in their own digital capabilities. However, the partnership's value proposition stands apart.

Many solutions focus on a specific piece of the logistics puzzle, such as last-mile delivery, fleet management, or document automation. The Infocentric-Shipsy collaboration offers a comprehensive, end-to-end platform that orchestrates the entire logistics lifecycle, from first-mile pickup and warehousing to multi-carrier management and final delivery. The emphasis on an 'AI-native system of action'—where AI doesn't just analyze but executes—presents a deeper level of automation than many competing offerings.

By combining a globally recognized, Gartner-featured platform with a deeply-rooted local integrator, the partnership aims to offer the best of both worlds: world-class technology tailored and supported by experts who understand the nuances of the Philippine market. As enterprises across the archipelago look to shed the weight of legacy inefficiencies, this new alliance offers a compelling vision for a smarter, more connected, and more competitive future.