Terminal Service Plus

https://tsplus.net/

TSplus is a privately held software company specializing in remote access, application delivery, cybersecurity, and remote support solutions. Established in 2007, the company's mission is to provide secure and easy access to business applications and data from anywhere, at any time, and on any device or network. Headquartered in France, TSplus operates as an international cluster of companies, serving a global client base.

The company offers a comprehensive suite of products, including TSplus Remote Access for seamless application delivery and remote desktop access, TSplus Advanced Security for Windows server protection, TSplus Remote Support for assistance and screen sharing, and TSplus Server Monitoring for real-time server health tracking. These solutions are designed to be cost-effective alternatives to more complex and expensive offerings like Citrix and Microsoft RDS, catering to the needs of IT professionals, managed service providers, and businesses ranging from SMBs to larger enterprises.

Recent leadership changes include the appointment of Adrien Carbonne as CEO and Thomas Montalcino as CTO. TSplus maintains an active market presence through strategic partnerships, such as those with ImsCloud, Centerm, and Rashi Peripherals, and continuously updates its product line with new versions like Advanced Security 7.5 and Remote Support 4.1. With over 500,000 companies served in more than 140 countries, TSplus is positioned as a reliable provider of secure and efficient remote operations, emphasizing affordability, ease of use, and robust performance.

Latest updates

TSplus Targets East Asia, Eyes Windows Cloud Server Partnership

Event summary

  • TSplus, a European remote access software provider, is expanding into East Asia (Korea, Japan, China).
  • Michelle Gu was appointed Marketing Director for China, bringing experience from the US and Singapore.
  • Mariam Essafi was appointed Country Manager for Korea and Japan, conducting on-site partner outreach and market exploration.
  • TSplus is exploring a joint offering with DanaIX, a Korean IT firm, combining TSplus software with DanaIX’s IaaS services to create a 'Windows Cloud Server with Secure Remote Access'.
  • TSplus is collaborating with Seabury Solutions to develop a simulation platform for industries like nuclear energy and defense.

The big picture

TSplus’s expansion into East Asia represents a strategic bet on the growing demand for secure remote access solutions, particularly as businesses seek alternatives to dominant cloud providers. The partnership-led approach is a common tactic for foreign firms navigating complex regulatory and cultural landscapes, but it also introduces dependencies that could impact long-term success. The focus on the nuclear and defense sectors suggests a deliberate targeting of high-value, high-security verticals.

What we're watching

Competitive Landscape
The success of TSplus’s ‘Windows Cloud Server’ offering will hinge on its ability to undercut AWS and Azure on price and security, a challenging proposition given their scale and existing infrastructure.
Partnership Risk
The reliance on local partners like DanaIX and Seabury Solutions introduces execution risk; TSplus’s growth is now tied to the performance and strategic alignment of these entities.
Regulatory Scrutiny
Given the focus on secure environments for sensitive industries like nuclear energy, TSplus will face increasing regulatory scrutiny and compliance requirements across East Asia.

TSplus Forges China Partnership as Citrix Exit Creates Vacuum

Event summary

  • TSplus, a French remote access software provider, has entered a strategic partnership with Centerm, a Chinese computer device manufacturer, formalized with a meeting in Fuzhou on April 10, 2026.
  • The partnership focuses on integrating TSplus software into Centerm’s hardware, particularly thin client devices, targeting the Chinese market.
  • Centerm is a member of the Star-Net Group, indicating potential backing and distribution reach within China and the broader APAC region.
  • The collaboration aims to provide a sovereign alternative to Citrix, which recently withdrew from the Chinese market.

The big picture

Citrix’s departure from China has created a significant opportunity for alternative remote access solutions, particularly those emphasizing technological sovereignty. TSplus’s partnership with Centerm positions it to capitalize on this demand, but faces competition from established local players. The deal highlights a broader trend of Western software companies seeking regional partners to navigate complex regulatory environments and gain access to the Chinese market.

What we're watching

Market Adoption
The speed at which Centerm can integrate TSplus software and gain traction in the Chinese market will be a key indicator of the partnership’s success, given the existing competitive landscape.
Geopolitical Risk
Continued geopolitical tensions could impact the partnership’s ability to operate freely and expand beyond China, requiring careful navigation of regulatory hurdles.
Execution Risk
The success of joint marketing and partner programs will determine whether TSplus can effectively leverage Centerm’s distribution network to achieve significant market penetration.

TSplus Bolsters China Presence with Distribution Partnerships

Event summary

  • TSplus executives, including Founder Dominique Benoit and COO Henri Merlin, visited China in April 2026 to strengthen partnerships.
  • The company reinforced its existing partnership with Cogito Software, a key distributor in China and neighboring Asian markets.
  • TSplus expanded its distribution network by partnering with QAST Software Group, a software importer and distributor offering localization and marketing services.
  • The initiatives aim to accelerate sales, expand market reach, and address demand for secure remote access solutions in China.

The big picture

TSplus is doubling down on the Asia-Pacific market, specifically China, to diversify its revenue streams and compete with larger, US-based remote access providers. This strategy reflects a broader trend of European software companies seeking growth in emerging markets to offset slower growth in established economies. The reliance on local partners highlights the challenges of navigating China’s unique business environment and regulatory constraints.

What we're watching

Market Penetration
The success of TSplus’s expansion hinges on Cogito and QAST’s ability to navigate China’s complex regulatory landscape and competitive software market, potentially limiting adoption rates.
Partner Alignment
TSplus’s reliance on Cogito and QAST creates a dependency; misalignment in sales strategies or a shift in partner priorities could impede growth.
Geopolitical Risk
Increased geopolitical tensions between Europe (where TSplus is based) and China could introduce unforeseen barriers to operations and market access, impacting the long-term viability of these partnerships.

TSplus Forges China Partnerships Amid Citrix Exit, Eyes Thin Client Market

Event summary

  • TSplus executives, including Founder Dominique Benoit and COO Henri Merlin, met with Cogito Software, a longstanding Chinese partner, to reinforce their collaboration.
  • TSplus initiated a new strategic alliance with Centerm, a Chinese manufacturer of electronic equipment, focusing on integrated thin client solutions.
  • Michelle Gu joined TSplus as Marketing Director, bringing experience from the US and Singapore and fluency in multiple languages.
  • The partnership with Centerm aims to combine TSplus’s software with Centerm’s hardware expertise, particularly in the thin client device market.
  • The move comes as Citrix has recently withdrawn from the Chinese market, creating an opportunity for TSplus.

The big picture

TSplus’s strategic push into China represents a calculated move to capitalize on a market opportunity created by Citrix’s exit. The partnership with Centerm signals a shift towards integrated hardware-software solutions, a trend gaining traction as organizations seek enhanced security and simplified IT management. This expansion underscores the growing importance of localized solutions and technological independence in a complex geopolitical environment.

What we're watching

Execution Risk
The success of the Centerm partnership hinges on the ability of TSplus to integrate its software with Centerm’s hardware and navigate the complexities of the Chinese market.
Competitive Landscape
How TSplus will differentiate itself from other remote access providers vying for market share left vacant by Citrix’s departure will be critical to its success.
Geopolitical Dynamics
The emphasis on technological sovereignty by Centerm suggests TSplus’s European origin could be both an advantage and a vulnerability, depending on evolving trade and regulatory policies.

TSplus Automates Remote Access Credential Sync to Ease Enterprise Management

Event summary

  • TSplus released version 19.10 of its Remote Access software on March 13, 2026.
  • The update introduces automatic synchronization of Web Credentials configuration files across multiple TSplus Remote Access farms.
  • Version 19.10 includes full compatibility with Windows 11 versions 26H1, 25H2, and 24H2 preview builds.
  • TSplus serves over 500,000 companies globally, providing remote access and application delivery solutions.

The big picture

TSplus's focus on automated configuration synchronization addresses a key pain point for large enterprises managing complex IT infrastructures, particularly as remote work continues to expand and security concerns intensify. This move positions TSplus to compete more effectively against larger, more established players in the remote desktop space by emphasizing ease of management and cost-effectiveness. The feature's reliance on Web Credentials also highlights a broader industry shift towards more granular and secure authentication methods.

What we're watching

Adoption Rate
The success of this release hinges on the speed at which existing TSplus customers adopt the new synchronization feature, as it directly impacts administrative efficiency and security posture.
Competitive Response
Rivals in the remote access and application delivery space will likely scrutinize this update and may accelerate their own development cycles to match or surpass TSplus's functionality.
Windows Integration
Continued compatibility with evolving Windows 11 versions will be crucial for TSplus to maintain its enterprise appeal and avoid disruption for its user base.

TSplus Bolsters Ransomware Defense with Expanded System Monitoring

Event summary

  • TSplus released Advanced Security v7.5 on March 6, 2026.
  • The update significantly enhances the ransomware protection driver by adding registry change and process creation event analysis.
  • Version 7.5 introduces a 'Soft Lock' feature for brute-force protection, temporarily blocking IP addresses after failed login attempts.
  • Geographic protection has been updated with refreshed IP and country databases, including Microsoft and Cloudflare ranges.
  • TSplus is headquartered in Paris, France, and focuses on secure remote access and cybersecurity solutions for Windows servers.

The big picture

The release underscores the escalating importance of proactive ransomware defenses as attacks become more complex and frequent. TSplus’s focus on expanding system monitoring capabilities reflects a broader industry shift towards more granular threat detection and response. This update positions TSplus to compete in a growing market for cybersecurity solutions targeting Windows server environments, a segment increasingly vital for remote work and hybrid operations.

What we're watching

Adoption Rate
The success of Advanced Security v7.5 hinges on the speed and scale of adoption among TSplus’s existing customer base, particularly given the increasing sophistication of ransomware attacks.
Competitive Response
Other remote access and cybersecurity providers will likely respond to TSplus’s enhanced ransomware protection, potentially triggering a new wave of feature competition and pricing pressures.
Performance Impact
While TSplus claims minimal performance impact, sustained monitoring of server performance after deployment will be crucial to validate these claims and avoid operational disruptions.

TSplus Stakes Out Cybersecurity Ambition Amid Remote Access Growth

Event summary

  • TSplus, a European remote access and cybersecurity software developer, has announced a strategic roadmap aiming to become a global reference by 2030.
  • The company was founded in 2008 as an alternative to traditional remote desktop technologies.
  • Key product advancements include SSO integration, expanded centralized management, and a web-based Remote Support platform.
  • TSplus plans to increase brand awareness through digital visibility, media outreach, and educational content.

The big picture

TSplus's ambition aligns with the ongoing shift towards remote work and hybrid models, which is driving demand for secure remote access solutions. The company's emphasis on technological sovereignty and European roots positions it to capitalize on a growing desire for alternatives to US-dominated software providers, but faces challenges in scaling to compete globally. The stated focus on communication suggests a recognition of past operational inefficiencies and a need to improve internal alignment and external messaging.

What we're watching

Partner Ecosystem
The success of TSplus's expansion hinges on effectively integrating with ERP integrators, software publishers, and MSPs, which will determine the breadth of its market reach and adoption rate.
Competitive Landscape
The remote access and cybersecurity market is crowded; TSplus’s ability to differentiate itself beyond being a ‘simpler alternative’ will be crucial for achieving its ambitious 2030 goal.
Execution Risk
Delivering on the promised product advancements and increased brand awareness initiatives will require significant investment and operational execution, potentially straining resources given the company’s European roots and relatively smaller scale.

TSplus Appoints Montalcino as CTO Amid CEO Transition

Event summary

  • Thomas Montalcino has been promoted to Chief Technology Officer (CTO) at TSplus.
  • Montalcino joined TSplus in 2018 and played a key role in the development of TSplus Advanced Security.
  • The promotion follows Adrien Carbonne's recent appointment as CEO of TSplus.
  • Montalcino and Carbonne are former classmates and have collaborated closely on TSplus's technical direction.

The big picture

The promotion of Thomas Montalcino to CTO at TSplus represents a deliberate effort to maintain continuity and technical expertise during a leadership transition. This move underscores the importance of cybersecurity in enabling remote work and digital transformation, a trend that continues to drive demand for secure remote access solutions. The close working relationship between Montalcino and CEO Carbonne suggests a concerted effort to preserve the company’s existing development culture and product roadmap.

What we're watching

Product Focus
Montalcino's stated focus on 'greater technical depth and user experience' suggests a potential shift in product priorities, possibly emphasizing usability over feature expansion.
Leadership Alignment
The close relationship between Montalcino and CEO Carbonne will be critical; any divergence in strategic vision could create friction and impact product development.
Competitive Landscape
TSplus's continued success hinges on maintaining its competitive edge in the increasingly crowded remote access and cybersecurity software market, and Montalcino's leadership will be key to navigating this.

TSplus Founder Retires, CTO Assumes CEO Role in Succession Shift

Event summary

  • Dominique Benoit, founder and CEO of TSplus, retired in December 2025 after over a decade of leadership.
  • Adrien Carbonne, previously CTO, has been appointed as the new CEO of TSplus.
  • Carbonne joined TSplus in 2012 and has served as the company's sole CTO.
  • TSplus has grown to over 40 employees in France and 100 collaborators globally.
  • The company specializes in remote access and IT infrastructure solutions.

The big picture

The appointment of Adrien Carbonne signals a deliberate effort by TSplus to ensure continuity while embracing a new era of leadership. The company's reliance on a single CTO for over a decade suggests a highly centralized technical decision-making process, which may now shift under Carbonne’s leadership. This transition occurs within a broader trend of founder-led tech companies seeking to institutionalize leadership and prepare for long-term sustainability.

What we're watching

Cultural Continuity
The success of the transition hinges on Carbonne’s ability to maintain the collaborative culture fostered by Benoit, which appears to be a key differentiator for TSplus.
Technical Direction
While Carbonne’s technical expertise is lauded, his ability to balance innovation with the established product roadmap and customer expectations will be crucial for continued growth.
Market Dynamics
How TSplus navigates the increasingly competitive remote access landscape, particularly with larger, better-capitalized players, will determine its long-term market share and profitability.

TSplus Bolsters eLearning Platform to Counter Citrix, RDS Competition

Event summary

  • TSplus Academy, the company’s eLearning platform, has released significant updates since October 2025.
  • The updates include revised comparisons between TSplus, Microsoft RDS, and Citrix, focusing on TCO, security (including ZTNA), scalability, and deployment complexity.
  • New resources, such as infographics and comparison tables for connection methods (v18.60), have been added to reflect the latest product version.
  • The Academy provides materials in both English and French.
  • The platform aims to accelerate understanding and deployment of TSplus solutions for IT professionals, partners, and decision-makers.

The big picture

The investment in TSplus Academy signals a strategic effort to differentiate the company’s remote access solutions in a crowded market dominated by Microsoft and Citrix. By focusing on ease of use, cost-effectiveness, and security, TSplus aims to appeal to IT professionals and decision-makers seeking alternatives to established, often complex, enterprise solutions. This move underscores the growing importance of self-service learning and documentation in the software industry, particularly as remote work and cybersecurity concerns continue to drive demand for accessible and secure remote access technologies.

What we're watching

Competitive Response
The effectiveness of TSplus Academy in directly challenging Citrix and Microsoft RDS will depend on its ability to demonstrably offer a superior value proposition, particularly in areas like TCO and security.
Adoption Rate
The pace at which TSplus users and partners adopt the Academy’s resources will be a key indicator of its impact on deployment efficiency and product understanding.
Content Evolution
How consistently TSplus aligns Academy content with product updates and evolving cybersecurity threats will determine the platform’s long-term relevance and user retention.

TSplus Expands India Footprint Through Distribution Partnership with RP tech

Event summary

  • TSplus has partnered with Rashi Peripherals (RP tech), a value-added distributor in India.
  • RP tech operates 54 branches, 50 service centers, and 70 warehouses across India.
  • The partnership aims to deliver remote access solutions to Indian businesses of all sizes.
  • TSplus serves over 500,000 customers globally.

The big picture

India's rapidly growing digital economy and increasing adoption of hybrid work models are driving demand for secure remote access solutions. TSplus’ partnership with RP tech provides a crucial distribution network to tap into this expanding market, but faces challenges given the existing competitive landscape. The deal represents a significant effort to capture a portion of India’s burgeoning IT services market, which is estimated to be worth billions annually.

What we're watching

Channel Adoption
The success of this partnership hinges on RP tech’s ability to effectively integrate TSplus’ solutions into its existing channel network of over 10,000 partners; slow adoption could limit market penetration.
Competitive Landscape
The Indian remote access market is likely competitive, and TSplus will need to differentiate its offering and pricing to gain significant market share against established players.
Regional Growth
The pace at which TSplus can expand its India operations beyond RP tech’s existing infrastructure will determine the overall success of this strategic move.
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