Insurity Taps INFORCE to Bolster Implementation Services
Event summary
- Insurity, a cloud-based insurance software provider, has partnered with INFORCE, a systems integration firm.
- The partnership is effective immediately and involves joint engagements already underway.
- INFORCE specializes in complex insurance platform implementations, particularly those considered high-risk.
- Insurity serves 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US.
- INFORCE was founded in 2009 and is based in Cleveland.
The big picture
This partnership signals a growing recognition within the insurance technology sector that software delivery is as critical as software development. Insurity, backed by private equity, is proactively addressing client concerns about implementation quality, a common pain point in complex digital transformation projects. By outsourcing a key component of its value chain, Insurity aims to improve customer satisfaction and potentially unlock new revenue streams through expanded service offerings.
What we're watching
- Execution Risk
- The success of this partnership hinges on INFORCE’s ability to deliver on Insurity’s expectations, given their reputation for handling complex, high-stakes projects; any missteps could damage Insurity’s reputation and client trust.
- Partner Dependency
- Insurity’s reliance on INFORCE for implementation services creates a potential dependency, which could limit flexibility and increase costs if INFORCE’s capacity or pricing changes.
- Competitive Response
- Other insurance software providers will likely observe this partnership and may seek to establish similar relationships to improve their own implementation offerings, intensifying competition in the market.
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