Canadian Hiring Managers Value Referrals, Yet Job Seekers Miss Opportunity

  • An Express Employment Professionals-Harris Poll survey found 81% of Canadian hiring managers consider employee referrals to boost hiring efficiency.
  • 87% of Canadian hiring managers believe referrals open doors that would otherwise remain closed.
  • Only 38% of Canadian job seekers believe referrals help them stand out, creating a significant perception gap.
  • 61% of hiring managers have been contacted for references by former colleagues after long periods of inactivity, highlighting the importance of authentic relationships.

The survey highlights a disconnect between the perceived value of employee referrals by hiring managers and the understanding of job seekers. This gap represents a missed opportunity for both individuals and companies to improve hiring outcomes and potentially underscores a broader trend of misaligned expectations in the evolving job market. Express Employment Professionals, as a major player in the staffing industry, is positioned to capitalize on this by educating job seekers and advising clients on optimizing referral programs.

Candidate Behavior
Job seekers' underestimation of referral value suggests a need for better education on leveraging networks, potentially impacting the effectiveness of referral programs.
Diversity & Inclusion
The concern that referrals limit diversity underscores the need for staffing agencies and companies to actively manage referral programs to avoid reinforcing existing biases.
Relationship Management
The emphasis on authentic relationships will likely drive staffing firms to focus on building and maintaining connections between employees and potential referrers, rather than simply incentivizing referrals.