American Arbitration Association

The American Arbitration Association (AAA) is a not-for-profit organization dedicated to providing alternative dispute resolution (ADR) services, including arbitration and mediation, to individuals and organizations. Established in 1926, its core mission is to lead the world in offering innovative, fair, and efficient measures to prevent, mitigate, and resolve disputes outside of traditional court systems. The organization is headquartered in New York City.

As the world's largest provider of ADR services, the AAA administers a wide range of cases, from commercial and construction disputes to those involving employment, intellectual property, consumer, technology, healthcare, and international trade. Its services encompass assisting in the appointment of neutral arbitrators and mediators, setting hearings, and providing educational resources and training. Through its global division, the International Centre for Dispute Resolution (ICDR), the AAA extends its conflict-management services to over 80 countries.

Bridget M. McCormack serves as the President and CEO of the AAA-ICDR, having assumed the role in February 2023. The organization, which celebrates its centennial in 2026, maintains a strong focus on innovation, including the integration of artificial intelligence (AI) into its dispute resolution processes, such as the development of an "AI Arbitrator" and AI-powered chatbooks. Recent activities include co-hosting the 28th Annual ICCA Congress in 2028 and announcing changes to its consumer and employment arbitration rules in May 2025, reflecting its ongoing commitment to evolving ADR practices.