Vonage Award Signals New Era in Fight Against Digital Fraud

HOLMDEL, NJ – January 08, 2026 – Vonage, a key part of telecom giant Ericsson, has secured the prestigious Digital Identity Innovator award from The Fast Mode, a recognition that casts a spotlight on the intensifying battle against digital fraud. The award celebrates the company's Identity Insights API, a solution designed to arm enterprises with network-level intelligence to protect consumers in an economy where digital identity has become the new perimeter of security.

This accolade arrives as businesses and consumers grapple with unprecedented levels of online fraud. In 2023 alone, identity fraud losses soared to an estimated $43 billion, impacting over 16 million victims in the United States. The problem is not only costly but complex, with sophisticated schemes like account takeovers and SIM swapping becoming increasingly common. Vonage's recognition highlights a critical shift in security strategy: moving beyond traditional verification methods to leverage the inherent intelligence of telecommunication networks.

The New Frontline in Fraud Prevention

At the heart of Vonage's award-winning technology is its ability to provide real-time data directly from mobile network carriers. The Identity Insights API, part of the broader Vonage Protection Suite, utilizes critical trust signals that are difficult for fraudsters to spoof. These include features like SIM Swap detection, which can flag if a user's phone number has been recently and illegitimately transferred to a new SIM card—a common tactic for intercepting authentication codes and taking over accounts.

Another key feature, Subscriber Match, verifies that the personal information provided by a user aligns with the data held by the mobile carrier for that specific phone number. This provides a powerful, low-friction layer of security during critical moments like user onboarding, password resets, or high-value transactions. By tapping into this carrier intelligence, businesses can enhance digital trust, streamline customer journeys by reducing intrusive security steps, and ultimately lower their operational costs associated with fraud management.

“Our inaugural awards highlighted solutions that are not just innovative, but that create tangible value for telcos and their customers,” said Tara Neal, Executive Editor at The Fast Mode. “Vonage Identity Insights exemplifies how network-powered intelligence can transform digital interactions, delivering both security and seamless experiences, while setting a new benchmark for identity verification and fraud prevention across the telecom ecosystem.”

A Booming Market for Digital Trust

Vonage's solution enters a fiercely competitive and rapidly expanding digital identity verification market. Driven by the surge in cyber threats and stringent regulatory requirements like Know Your Customer (KYC) and Anti-Money Laundering (AML), the market was valued at over $11 billion in 2023 and is projected by multiple analysts to swell to nearly $40 billion by 2032, reflecting a compound annual growth rate (CAGR) exceeding 13%.

This landscape is populated by a mix of established Communications Platform as a Service (CPaaS) providers and specialized identity firms. Major players like Twilio offer their own robust verification APIs, primarily focused on multi-channel One-Time Passcode (OTP) delivery. However, Vonage's key differentiator lies in its deep integration with network infrastructure, a strategic advantage amplified by its parent company, Ericsson. While many solutions rely on application-layer data or third-party databases, Vonage’s API draws its strength from the network itself, offering a more fundamental and resilient form of verification.

This approach aligns with broader market trends, including the integration of AI to enhance accuracy and the dominance of cloud-based platforms that offer scalability and reduced latency for global enterprises. As businesses across finance, e-commerce, and healthcare continue their digital transformation, the demand for such integrated, network-aware security solutions is expected to intensify.

The Ericsson Strategic Play

This focus on network-level intelligence is a cornerstone of parent company Ericsson's multi-billion-dollar strategy. Ericsson's $6.2 billion acquisition of Vonage in 2021 was a deliberate move to bridge the gap between complex network capabilities and the global developer community. The goal is to transform the core functions of 5G and future networks into easily consumable, monetizable APIs.

By embedding advanced network capabilities into the Vonage Communications Platform, which already serves over a million developers, Ericsson aims to create new value propositions for both enterprises and Communication Service Providers (CSPs). This strategy allows CSPs to monetize their massive investments in network infrastructure by exposing services like quality on demand, device location, and, crucially, identity verification. For developers and enterprises, it unlocks the ability to build more powerful, secure, and context-aware applications.

This vision is already taking shape through strategic collaborations. Vonage and Verizon have partnered to bring Verizon's network APIs to the Vonage platform, enabling developers to build innovative solutions for the U.S. market. Such initiatives demonstrate a clear path toward a future where the network is no longer just a conduit for data but an intelligent, programmable platform for innovation.

Redefining Value for Enterprises

For the enterprises deploying these tools, the impact extends beyond enhanced security. By creating a more trustworthy digital environment, solutions like the Identity Insights API directly contribute to a better customer experience. Smooth, secure onboarding processes reduce user friction and abandonment rates, while the prevention of account takeovers protects both the customer's assets and the company's reputation.

“Winning The Fast Mode Digital Identity Innovator award is an incredible honour,” said Christophe Van de Weyer, President and Head of Business Unit API at Vonage. “This recognition underscores our commitment to equipping enterprises with network-powered solutions that protect users and build trust, and deliver exceptional customer experiences.”

As Vonage continues to be recognized for its leadership, including its feature in The Fast Mode 100 list of top industry shapers, its work highlights a fundamental truth of the modern economy. In an era defined by digital interaction, the ability to unequivocally establish and protect identity is not merely a feature but the foundation upon which all other value is built.