Prochant Integrates AI to Tackle Home Health Revenue Cycle Challenges

NEW YORK, NY – October 30, 2025 – Prochant, a leading revenue cycle management (RCM) provider for the home-based care industry, today announced the launch of Prochant PulseIQ™, an artificial intelligence (AI) suite integrated into its existing Prochant Pulse™ RCM services. This isn't a standalone software product, but rather an enhancement designed to address the unique financial pressures facing home health, hospice, infusion, and durable medical equipment (DME) providers.

Addressing Pain Points in a Complex Landscape

The home-based care sector is navigating a challenging landscape of evolving regulations, increasing administrative burdens, and tightening reimbursement rates. Effectively managing the revenue cycle – from intake and claims submission to payment collection – is critical for financial viability. “Providers are facing unprecedented levels of complexity,” says one industry consultant. “Getting claims paid quickly and accurately is harder than ever, and denials are a constant battle.” Prochant’s PulseIQ™ aims to alleviate these pain points by automating tasks, predicting potential denials, and optimizing workflows.

How PulseIQ™ Works: Beyond Automation

Prochant emphasizes that PulseIQ™ is more than just another automation tool. While automation is a core component, the AI suite leverages predictive analytics and machine learning to identify patterns, anticipate issues, and proactively address them. Specific applications include intelligent intake automation, which extracts and validates data, automated claim review to detect errors before submission, and collection prioritization based on the probability of payment. The company reports that early adopters have experienced significant improvements: up to a 56% reduction in denial rates, a 25% improvement in Days Sales Outstanding (DSO), and a 17% increase in payment rates.

However, these figures are self-reported, and independent verification remains limited. While Prochant showcases improvements achieved through its broader Prochant Pulse™ platform, demonstrating a 43% reduction in DSO for one client over 24 months, and a 58% decrease in accounts receivable over 90 days, specific metrics tied to PulseIQ™ require third-party validation.

A Growing Market for AI-Powered RCM

The integration of AI into healthcare RCM is a rapidly growing trend. The market is projected to reach significant heights in the coming years, driven by the need for increased efficiency, accuracy, and cost savings. Many vendors are investing heavily in AI capabilities, with acquisitions like Waystar’s purchase of Iodine Software demonstrating a clear commitment to this technology. However, Prochant distinguishes itself by focusing specifically on the nuances of the home-based care sector.

“There’s a big difference between managing revenue cycle for a hospital and managing it for a home health agency,” says one analyst specializing in healthcare IT. “The billing requirements, the coding complexities, and the payer mix are all different. Prochant’s focus on this niche gives them a competitive advantage.” Other competitors like R1 RCM and Optum are also expanding their AI offerings, but Prochant's deep specialization in the home health sphere may position them favorably.

Prochant Pulse™ was already equipped with AI-driven features before the launch of PulseIQ™, including predictive analytics for denials and automated workflows for collections. PulseIQ™ represents an evolution, embedding these capabilities more deeply into the entire revenue cycle management process. It's not simply adding AI on top of existing processes; it’s fundamentally re-engineering them to leverage the power of intelligent automation. The provider emphasizes that the integration with the existing Pulse platform allows them to leverage existing data and workflows, maximizing the impact of the AI enhancements.

“The real value of PulseIQ™ isn’t just about automating tasks,” explains a Prochant spokesperson. “It’s about giving our clients the insights and tools they need to make better decisions, optimize their operations, and improve their bottom line.” This emphasis on data-driven insights and proactive problem-solving aligns with the broader trend of value-based care, where providers are increasingly being rewarded for delivering high-quality care at a lower cost.

The company's strategic focus on integrating AI into existing services, rather than offering a standalone product, is also noteworthy. This approach allows Prochant to avoid the challenges of implementation and integration that often accompany new software deployments. It also ensures that the AI enhancements are seamlessly integrated into the client’s existing workflows, minimizing disruption and maximizing impact.