Paysafe and Pay.com Forge Strategic Alliance to Unify Global Payments

LONDON, UK – January 16, 2026 – In a significant move to enhance the global digital commerce landscape, leading payments platform Paysafe has announced a strategic partnership with payments orchestration provider Pay.com. The collaboration positions Paysafe as a key recommended acquirer for online merchants on the Pay.com platform and deeply integrates its extensive suite of alternative payment methods (APMs), including the popular Skrill and Neteller digital wallets.

This alliance addresses a critical pain point for modern online businesses: the complexity of managing multiple payment processors and methods while trying to maximize transaction success. By embedding Paysafe’s robust payment infrastructure within Pay.com’s intelligent routing technology, the partnership aims to create a more streamlined, efficient, and resilient payment ecosystem for merchants across sectors like e-commerce, travel, and regulated iGaming.

The Mechanics of a Unified Checkout

The core of the partnership lies in the fusion of two complementary technologies. Pay.com, founded in 2020, has established itself as a pioneer in the rapidly growing payment orchestration market. Its platform acts as a central hub, intelligently routing transactions to the most suitable acquirer in real-time to increase the likelihood of approval. This process, managed by a centralized risk engine, helps reduce the costly and frustrating problem of failed payments.

Through this integration, merchants using Pay.com can now select Paysafe as one of their primary acquirers for processing credit and debit card transactions. This gives them access to Paysafe's three decades of experience as a global processor, known for its reliability and expertise across diverse and highly regulated industries. The goal is to leverage Paysafe's established processing power within Pay.com's dynamic routing system to significantly boost authorization rates.

“We’re delighted to unveil our strategic partnership with Pay.com, a true innovator in the field of payments orchestration,” said Rob Gatto, Chief Revenue Officer at Paysafe, in the official announcement. “Our collaboration will likely be a game-changer for online merchants, optimising payment routing, enhancing approval rates, and, above all, strengthening their checkouts and ultimately customer relationships.”

A Strategic Play in a Competitive Fintech Landscape

This partnership is more than a simple technical integration; it represents a calculated strategic move for both companies within the fiercely competitive fintech arena. For Paysafe, a publicly traded company (NYSE: PSFE) that processed an annualized transactional volume of $152 billion in 2024, the collaboration offers a powerful new channel for market expansion. By embedding its services within an orchestration platform, Paysafe can efficiently reach a broad spectrum of merchants without requiring direct, individual integrations, effectively scaling its acquiring and APM business.

For Pay.com, the alliance significantly enriches its value proposition. By incorporating a globally recognized processor and a suite of high-demand APMs, the platform becomes a more formidable competitor to all-in-one payment giants like Adyen and Stripe. It allows Pay.com to offer its clients a “best-of-breed” approach, combining its own advanced orchestration technology with Paysafe’s proven payment solutions.

Nicholas Banerjee, Chief Revenue Officer at Pay.com, commented on this synergy, stating, “Integrating Paysafe into our platform enhances the advanced orchestration capabilities we provide to merchants, helping them maximise authorisation rates and optimise every transaction. This partnership ensures our customers benefit from greater flexibility across card payments and a wide range of alternative payment methods.”

Beyond the Card: The Rising Power of Alternative Payments

A crucial element of the partnership is the integration of Paysafe’s flagship alternative payment methods. The Pay.com platform will now feature Skrill and Neteller, digital wallets with a history spanning over two decades and a strong presence in 130 countries. These wallets are particularly dominant in the iGaming and e-commerce sectors, where consumers value their speed, security, and convenience for both deposits and withdrawals.

Furthermore, the integration includes PaysafeCard, the company's market-leading eCash solution. This voucher-based system allows consumers who prefer using cash to participate in the digital economy securely, broadening a merchant's potential customer base to include those who are unbanked or simply prefer not to share card details online. The inclusion of these APMs reflects a broader market shift away from a card-centric payment world. Today's global consumers expect a variety of payment options at checkout, and merchants who fail to provide them risk higher rates of cart abandonment and lost revenue.

By offering this diverse portfolio, the partnership directly addresses the demand for payment inclusivity and choice, enabling merchants on the Pay.com platform to cater to a wider array of customer preferences and geographic specificities, thereby improving conversion rates and fostering customer loyalty.

A Phased Rollout and Future Ambitions

The partnership is already active, with Paysafe currently processing payments for several of Pay.com’s existing merchant customers. The companies have outlined a deliberate growth plan, with an initial target of onboarding more than 20 additional merchants onto the integrated platform by the end of 2026. This measured rollout suggests a focus on ensuring a seamless and optimized experience for early adopters before pursuing wider market expansion.

The collaboration will target merchants across a range of verticals where both companies have deep expertise, including e-commerce, travel, financial services, and the highly specialized field of regulated iGaming. The combination of Pay.com's orchestration prowess and Paysafe's strength in these specific sectors creates a compelling offering for businesses seeking to navigate complex payment and regulatory environments.

This strategic union of an intelligent orchestration layer with a deeply-rooted global payments provider demonstrates a forward-looking approach to solving the evolving challenges of digital commerce. It provides a framework for how specialized fintech players can combine their strengths to deliver a more powerful, flexible, and resilient transaction ecosystem for businesses operating in the increasingly complex global economy.