Newgen and G-ABLE Forge Alliance to Reshape APAC Financial Services

BANGKOK, March 11, 2026 – In a significant move aimed at accelerating the modernization of the Asia-Pacific financial sector, global technology provider Newgen Software has announced a strategic partnership with G-ABLE Group, a leading digital solutions firm headquartered in Thailand. The collaboration, which follows a successful joint engagement with a key Thai client, is set to combine Newgen’s AI-first low-code platform with G-ABLE's extensive regional expertise to help banks and insurance companies overhaul their digital operations.

The APAC Digitalization Imperative

The partnership arrives at a critical juncture for the financial industry across the Asia-Pacific region. A wave of digitalization, accelerated by shifting consumer behaviors, is placing immense pressure on traditional institutions. Customers, now accustomed to the seamless, on-demand nature of digital services, expect the same level of convenience and personalization from their financial providers. This demand for mobile-first, real-time banking and insurance services is clashing with the reality of aging, legacy IT infrastructure that underpins many established firms.

These outdated systems are often characterized by operational inefficiencies, high maintenance costs, and data silos, which act as significant barriers to innovation. Compounding this internal pressure is a rapidly evolving regulatory landscape. Governments across APAC are actively promoting competition and financial inclusion by issuing new digital banking licenses, forcing incumbent players into a stark choice: modernize at an accelerated pace or risk ceding market share to more agile, digital-native challengers.

A Marriage of Global Tech and Local Savvy

The Newgen-G-ABLE alliance is strategically designed to address this complex environment by merging two complementary sets of strengths: global technological leadership and deep regional implementation prowess. Newgen Software contributes its globally recognized NewgenONE platform, an AI-first, low-code solution engineered to unify process automation, content services, and customer engagement into a single, cohesive framework.

The platform's credibility is bolstered by independent industry analysis. Analyst firm Forrester recently named Newgen a “Leader” in the Forrester Wave™: Content Platforms, Q1 2025. The report highlighted the platform’s particular strengths in regulated, content-intensive environments like banking, praising its advanced capabilities in metadata management, intelligent data extraction, and lifecycle management.

This powerful technological foundation is paired with G-ABLE Group's decades of on-the-ground experience across the region. As a prominent “Tech Enabler” with a strong APAC footprint, G-ABLE provides the crucial last-mile expertise needed for successful implementation. U-Krit Wongsarawit, Chief Operations Officer at G-ABLE in Thailand, articulated the value of this synergy. "Digital transformation in the financial sector requires more than technology deployment," said Wongsarawit. "It demands deep integration, regulatory alignment, and operational redesign. With decades of experience supporting leading enterprises across the region, G-Able brings the implementation strength and industry insight needed to translate Newgen's platform capabilities into sustainable transformation."

From Fragmented Systems to Intelligent Operations

A core objective of the partnership is to guide financial institutions away from piecemeal technology adoption. For years, many organizations have engaged in what can be described as “fragmented digitization”—adopting isolated solutions to fix specific problems. This approach often creates new data silos and results in a disjointed customer journey. The collaboration aims to facilitate a more holistic shift toward what Wongsarawit described as “resilient, intelligent operating models.”

By leveraging a unified platform like NewgenONE, institutions can automate entire end-to-end processes, from client onboarding and loan origination to insurance claims processing and complex compliance reporting. This level of integration promises not only to boost operational efficiency and reduce costs but also to create a 360-degree view of the customer. This comprehensive data access is the key to unlocking true customer-centricity, enabling personalized services and vastly improved digital experiences.

Pramod Kumar, Head of APAC Business for Newgen Software, underscored the urgency of this operational reimagining. "Financial institutions across APAC are reimagining their operating models amid rapid digitalization, rising customer expectations, and evolving regulations," Kumar stated. He explained that the partnership combines Newgen's deep expertise and AI-first platform with G-ABLE's regional strength "to help banks and insurers modernize at speed and scale."

Navigating a Competitive and Complex Market

Newgen and G-ABLE are stepping into a fiercely competitive and dynamic marketplace. The APAC region is a global hotspot for digital transformation, with global enterprise software giants, major system integrators, and a vibrant ecosystem of nimble fintech startups all vying for a share of the opportunity. However, the unique structure of this partnership may be its defining competitive advantage.

While some global providers may lack a nuanced understanding of local market conditions, and smaller regional firms may not possess a world-class technology platform, this alliance offers a compelling synthesis of both. It presents financial institutions with a potent combination: a best-in-class, AI-driven platform coupled with the trusted local expertise required to navigate the region's diverse regulatory and business landscapes. This integrated approach is designed to de-risk large-scale transformation projects, ensuring that sophisticated technology is not just deployed, but effectively woven into the operational fabric of the business to drive tangible, sustainable value and create a powerful competitive edge in a rapidly evolving industry.