NCS Earns Singapore Company of the Year Nod for AI-Driven Digital Transformation
Frost & Sullivan recognizes NCS’s leadership in Singapore’s managed IT services market, fueled by strategic partnerships and a commitment to AI-powered solutions that are driving the nation's ‘Smart Nation’ vision.
NCS Earns Singapore Company of the Year Nod for AI-Driven Digital Transformation
Singapore – November 6, 2025 – NCS has been awarded the prestigious 2025 Singapore Company of the Year award in the Managed IT Services industry by Frost & Sullivan, solidifying its position as a leading technology services firm driving digital transformation across the Asia Pacific region. The recognition highlights NCS’s consistent leadership, innovative solutions, and commitment to enabling both public and private sector clients to thrive in an increasingly digital landscape.
This is the second consecutive year NCS has received this honor, underscoring its sustained commitment to delivering measurable business outcomes and strengthening its market position. Frost & Sullivan’s analysis points to NCS’s strategic embrace of Artificial Intelligence (AI), automation, and robust cybersecurity as key differentiators in a competitive market.
Driving Singapore’s ‘Smart Nation’ Vision
NCS’s success isn’t solely driven by technological prowess; it’s deeply intertwined with Singapore’s national agenda. The nation's “Smart Nation” initiative aims to leverage digital technology to improve the lives of citizens and enhance economic competitiveness. NCS has played a critical role in supporting this vision, delivering solutions for digital government services, smart urban mobility, and critical infrastructure security.
“NCS has become a vital partner in Singapore’s digital transformation journey,” explains an industry analyst familiar with the nation’s tech landscape. “They aren't just implementing technology; they're aligning their solutions with national priorities and contributing to the overall strategic objectives.”
NCS’s involvement in digital government projects, for example, has streamlined citizen services and improved efficiency. Similarly, its work on smart urban mobility solutions is contributing to a more sustainable and connected city environment.
The Power of AI and Strategic Partnerships
At the core of NCS’s success is a commitment to AI-driven innovation. The company has embedded automation and AI-driven platforms across its service portfolio, enabling predictive monitoring, self-healing infrastructure, and streamlined support. This allows clients to proactively address issues, optimize performance, and reduce costs.
“AI is no longer a buzzword; it's a core component of our service offerings,” says a source within NCS. “We're using AI to automate repetitive tasks, improve decision-making, and deliver more personalized experiences for our clients.”
However, NCS isn't attempting to go it alone. The company has forged strategic partnerships with leading technology providers, including AWS, Microsoft, SAP, and ServiceNow. These collaborations allow NCS to leverage best-in-class technologies and deliver comprehensive solutions that address the evolving needs of its clients.
“These partnerships are critical to our success,” explains an industry expert. “They allow NCS to access a wider range of expertise and technologies, and to deliver more innovative solutions to its clients.”
The partnership with AWS, for instance, focuses on cloud migration and AI solutions. The collaboration with Microsoft centers on Azure cloud services and AI integration. And the alliance with ServiceNow focuses on IT service management and automation.
Expanding Beyond Singapore: A Regional Ambition
While NCS has established a strong presence in Singapore, the company has ambitious plans for regional expansion. The Asia Pacific region presents a significant growth opportunity, with increasing demand for digital transformation services.
“We see significant potential in the Asia Pacific region,” says a source within NCS. “We're actively exploring opportunities to expand our presence in key markets and to bring our expertise to a wider audience.”
The company is focusing on markets with similar characteristics to Singapore, such as a strong emphasis on technology adoption and a supportive regulatory environment. However, NCS also recognizes the challenges of operating in a diverse region, including cultural differences and varying levels of infrastructure development.
To address these challenges, NCS is adopting a localized approach, tailoring its solutions to meet the specific needs of each market. The company is also investing in local talent and building relationships with key stakeholders.
Navigating the Future of IT Services
The IT services landscape is constantly evolving, with new technologies and trends emerging at a rapid pace. To remain competitive, NCS must continue to invest in innovation, adapt to changing market conditions, and deliver exceptional value to its clients.
“The key to success in the future will be agility and adaptability,” explains an industry analyst. “NCS must be able to quickly respond to new challenges and opportunities, and to deliver solutions that meet the evolving needs of its clients.”
NCS appears well-positioned to navigate the future of IT services, thanks to its commitment to innovation, its strategic partnerships, and its strong track record of success. The company's commitment to Singapore's ‘Smart Nation’ vision, coupled with its regional ambitions, suggest that NCS is poised for continued growth and success in the years to come.
“NCS isn’t just a technology provider; it’s a strategic partner that is helping to shape the future of Singapore and the region,” concludes a source familiar with the company’s operations. “They’re setting the standard for innovation and excellence in the IT services industry.”
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