Made4net Powers IKEA's Global Fulfillment Amid Omnichannel Shift

TEANECK, N.J. – January 08, 2026 – As the retail industry converges on New York for NRF 2026, supply chain software provider Made4net is demonstrating significant momentum, headlined by a transformative global partnership with Ingka Group, the world's largest IKEA retailer. The collaboration underscores a seismic shift in retail, where unified omnichannel fulfillment platforms are moving from a competitive advantage to a fundamental necessity.

Made4net enters the industry's premier event on the heels of expanding its global footprint, driven by the growing demand for sophisticated, integrated supply chain solutions. The company's success highlights how retailers, from global giants to regional specialty brands, are strategically overhauling their logistics infrastructure to meet the complex demands of modern consumers.

The IKEA Effect: A Global Transformation

The most significant validation of Made4net's strategy is its deep-rooted partnership with Ingka Group. In a move to revolutionize its customer fulfillment operations worldwide, the IKEA parent company is deploying Made4net's SCExpert™ platform across its entire network of 482 stores. This initiative, set to be one of the largest WMS rollouts globally, was bolstered by Ingka Group's strategic acquisition of Made4net in May 2023, a decision aimed at securing long-term capabilities for a more seamless omnichannel experience.

Successful pilot programs in The Netherlands have already proven the platform's effectiveness. "Together with Made4net, we are transforming customer fulfillment operations, step by step," said Ina Fuczek, Global Transformation Manager for Fulfilment Management Solution at Ingka Group. "In our test and pilot stores in The Netherlands we have demonstrated that stores can successfully operate on the Made4net SCExpert™ platform, and in strong partnership, we are now building a solid foundation to scale and roll out to all 482 stores worldwide."

The implementation will empower over 100,000 Ingka Group co-workers, with 40,000 directly involved in fulfillment, to manage inventory and orders with unprecedented efficiency. The software enables stores to function as dynamic, multi-purpose hubs that support in-store shopping, click-and-collect services, and direct-to-consumer fulfillment from store inventory. Key capabilities include real-time inventory visibility across the entire network, automation to accelerate order processing, and data-driven insights for better capacity planning.

The New Retail Standard: Unified Omnichannel is 'Table Stakes'

The Made4net and Ingka Group partnership is emblematic of a larger industry trend. The market for Omnichannel Warehouse Management Systems is projected to surge, with some analysts forecasting a compound annual growth rate (CAGR) as high as 16.2% through 2031. This growth is fueled by the relentless expansion of e-commerce, which is expected to drive 56% of retail's value growth over the next five years, compelling businesses to adopt systems that can unify disparate sales channels.

Retailers are no longer debating if they need an omnichannel strategy, but how to execute it effectively. The challenge lies in orchestrating complex operations—from warehouse to store shelf to customer doorstep—while maintaining a single, accurate view of inventory. This is where unified platforms are becoming indispensable.

"This partnership validates that modern retailers need unified fulfillment platforms capable of orchestrating complex, global operations while delivering localized customer experiences," said Duff Davidson, Chief Executive Officer at Made4net. He added that for retailers of all sizes, the message is clear: "seamless omnichannel fulfillment is no longer optional, it's table stakes."

A Scalable Platform for All Sizes

While the IKEA deal showcases its enterprise-level prowess, Made4net is also proving its value to the mid-market. The company's success with specialty retailer Palmetto Moon demonstrates the platform's scalability and adaptability. With over 50 stores across the Southeast and a booming e-commerce business, Palmetto Moon turned to Made4net's WarehouseExpert™ WMS to move beyond the operational bottlenecks of its previously manual distribution center processes.

The implementation was designed to provide scalable store fulfillment, improve e-commerce processing, boost inventory accuracy, and enhance operational transparency. This case highlights a critical need among growing retailers: access to enterprise-grade functionality without the overwhelming complexity and cost typically associated with large-scale systems. Made4net's ability to serve both a global behemoth like Ingka Group and an agile specialty brand like Palmetto Moon underscores the flexibility of its underlying technology.

Navigating a Competitive Landscape

Made4net operates in a competitive WMS market alongside major players like Manhattan Associates, SAP, and Blue Yonder. However, the company has consistently carved out a strong position, earning recognition in the Gartner Magic Quadrant for Warehouse Management Systems for ten consecutive years. Analysts often praise its ability to execute and its completeness of vision, particularly within the mid-market segment.

The company differentiates itself with its SCExpert™ platform, which unifies WMS, Yard Management, Labor Management, and route optimization on a single architecture. This integrated approach, combined with robust support for orchestrating automation, robotics, and human workflows, provides a powerful solution for supply chain convergence. Furthermore, its reputation for rapid and flexible deployments—sometimes in as little as six weeks—offers a compelling advantage for businesses seeking agility and a faster return on investment.

Innovation and the Road Ahead

Looking forward, Made4net continues to focus on innovation to address emerging supply chain challenges. The company is actively integrating advanced technologies into its platform, including a partnership with Flymingo to embed AI-driven computer vision for real-time operational monitoring in the warehouse. This focus on AI, IoT, and hyperautomation aligns with key industry trends aimed at creating more autonomous and intelligent supply chains.

The platform's cloud-native architecture is central to its value proposition, offering the scalability, real-time data access, and lower capital costs that modern businesses demand. As CEO Duff Davidson has noted, technology is becoming crucial for optimizing both labor and physical space in the warehouse, and Made4net's configurable and adaptable platform is designed to deliver that optimization. By providing a modern technology stack that ensures speed and visibility from the first click to the final delivery, Made4net is positioning itself to be a critical partner for retailers navigating the future of commerce.