Fujitsu Unlocks Millions in Savings with Celonis AI Transformation

TOKYO & MUNICH – January 16, 2026 – Global technology giant Fujitsu has achieved a multi-million-dollar cost reduction by overhauling its inventory management, a success powered by a strategic implementation of Celonis' Process Intelligence platform. The collaboration has delivered startlingly efficient results at FSAS Technologies, a Fujitsu subsidiary, demonstrating a clear return on investment for enterprise AI and setting a new benchmark for operational excellence.

In a landmark achievement for supply chain optimization, FSAS Technologies reported a 20% reduction in excess inventory and slashed inventory orders by a staggering 50% within the first six months of deploying the Celonis platform. These figures are not just metrics on a dashboard; they represent tangible financial savings and a significant de-risking of the company's supply chain operations. The announcement validates the growing industry sentiment that the true power of artificial intelligence is unlocked not by models in isolation, but by grounding them in a deep, data-driven understanding of how a business actually runs.

The AI Payoff: From Process Data to Profit

The core of the success at FSAS Technologies lies in the ability of the Celonis platform to create a “digital twin” of the company’s processes. By connecting disparate systems and analyzing transactional data across the supply chain, the platform provided unprecedented transparency into complex operations. This allowed teams to move beyond guesswork and static reports to a dynamic, real-time view of inventory levels.

This newfound clarity was then augmented with AI-driven insights. The system doesn't just show what's happening; it provides intelligent, actionable recommendations on when to purchase new materials, when to re-allocate existing stock, and, crucially, when to refrain from buying altogether. This proactive approach directly combats the costly problem of overstocking and waste, a persistent challenge in global supply chains.

“With Celonis, we’ve been able to cut costs by giving our teams the data and context needed to make faster, smarter decisions,” said Kazushi Koga, Corporate Executive Officer and Head of Platform at Fujitsu, in a statement. The results at FSAS Technologies serve as a powerful case study for a market hungry for AI success stories that go beyond hype and deliver measurable financial impact.

This achievement aligns with a major industry trend where process intelligence is seen as a critical prerequisite for successful AI projects. Market analysts have noted that many enterprise AI initiatives fail due to a lack of high-quality data and contextual understanding. By first mapping and understanding the process, Fujitsu was able to provide its AI tools with the context needed to be effective, a methodology that industry experts predict will rescue a significant number of otherwise failing AI projects in the coming year.

A Partnership Redefining Digital Transformation

The relationship between Fujitsu and Celonis extends far beyond a typical customer-vendor dynamic, representing a deep, strategic synergy. Their formal partnership began in 2020 with a focus on the Japanese market and has since expanded significantly, with Fujitsu becoming a Global Platinum Partner for Celonis in 2024. This evolution highlights a model of co-innovation: Fujitsu is not just a customer, but a practitioner and a champion of the technology.

Internally, Fujitsu has integrated Celonis' capabilities into its own ambitious, company-wide transformation initiative known as “FUJITRA.” This project aims to streamline operations and foster data-driven management across the entire organization. The success at FSAS is a key proof point for this internal strategy, demonstrating its effectiveness before being offered to the wider market.

Building on this internal success, Fujitsu now leverages its hands-on experience to provide end-to-end consulting and implementation services to its own global client base. By combining its established digital transformation (DX) expertise with the Celonis platform, Fujitsu offers its customers a battle-tested solution for process optimization. This creates a powerful value proposition: clients receive guidance from a partner that has successfully navigated the same complex transformation journey themselves.

The Process Intelligence Imperative

Celonis, recognized by Gartner as a multi-year Leader in the process mining market, champions the idea that AI models and agents alone “can’t see how the business runs.” Their platform is built on the principle that to fix or improve a process, you must first understand it completely.

“By grounding AI in process intelligence, Fujitsu can automatically trigger the right actions to continuously improve how its business runs, setting a new standard for how complex global operations can perform with speed, reliability, and trust,” noted Bastian Nominacher, co-CEO and co-founder of Celonis. This approach directly addresses common pain points in AI adoption, such as fragmented data systems, a lack of trust in “black box” algorithms, and the difficulty of integrating AI insights into daily workflows.

The success at Fujitsu underscores a fundamental shift in enterprise technology. The focus is moving from simply implementing AI to building an intelligent operational fabric. By creating a living model of its operations, Fujitsu is not only optimizing its current state but is also building a foundation to continuously adapt and improve. The company has already announced plans to expand the use of process intelligence to other functions beyond the supply chain, signaling a long-term commitment to this data-centric, process-first approach to enterprise transformation.