Addressing the Caregiver Crisis: Florida Provider Builds Pipeline of Talent

WEST PALM BEACH, FL – November 17, 2025 – As the nation and Florida grapple with a severe shortage of Certified Nursing Assistants (CNAs), one senior care provider is taking a proactive approach to building its own pipeline of skilled professionals. MorseLife, a leading not-for-profit serving over 3,600 seniors daily in Palm Beach County, recently graduated its first cohort of six CNAs from a newly launched, fully-funded, on-campus training program. All graduates have been hired by the organization, marking a significant success in addressing a critical healthcare need.

A Crisis in Caregiving

The CNA shortage is not a new phenomenon, but it has been dramatically exacerbated by the COVID-19 pandemic and the rapidly aging population. Nationally, the healthcare industry is facing unprecedented staffing challenges, with 94% of nursing homes reporting staffing shortages in 2021. Florida, with its large and growing senior population, is particularly vulnerable. “The demand for qualified CNAs is incredibly high, and it's only going to increase,” said one healthcare administrator. “We need innovative solutions to attract and retain these essential caregivers.” According to data from the U.S. Bureau of Labor Statistics, approximately 174,000 job openings for CNAs are projected each year nationally through 2029, with Florida consistently ranking among the states with the highest demand. The crisis impacts not only the quality of care for seniors but also places immense strain on existing healthcare workers.

MorseLife's Innovative Approach

Recognizing the severity of the problem, MorseLife developed a unique training program designed to remove financial barriers and provide a comprehensive learning experience. The program, offered in partnership with South Florida Health Care Institute, covers 100% of tuition, supplies, and state exam fees. Participants also receive a $2,000 sign-on bonus and a guaranteed employment offer upon successful completion. “We wanted to create a program that would not only train qualified CNAs but also provide them with a pathway to a stable and rewarding career,” explained Dina Tellechea, Director of Education at MorseLife. The training takes place entirely on MorseLife’s campus, providing a fully immersive experience and allowing participants to familiarize themselves with the organization’s culture and values. The integration of training within the care setting allows for practical skill development and prepares the future CNAs for the challenges of the job. This model differs from many other programs in the area, which often require participants to cover tuition costs or do not guarantee employment after completion.

Beyond Training: Investing in Internal Talent

MorseLife’s commitment to addressing the CNA shortage is part of a broader strategy of investing in its employees and fostering a culture of internal talent development. The organization has been consistently recognized for its positive work environment and commitment to employee well-being, earning a place on Fortune’s “Best Workplaces in Aging Services” list for four consecutive years. “We believe that investing in our employees is the best way to ensure that we provide the highest quality care to our residents,” said one MorseLife administrator. This internal talent pipeline not only addresses workforce shortages but also promotes stability and continuity of care. By providing opportunities for professional growth and advancement, MorseLife is able to retain experienced and dedicated employees who are committed to the organization’s mission. The commitment to internal development creates a ripple effect, fostering a sense of loyalty and commitment among the entire workforce.

PACE: A Comprehensive Approach to Senior Care

Beyond its CNA training program, MorseLife is also a leading provider of the Program of All-Inclusive Care for the Elderly (PACE), a unique model of healthcare designed to help seniors with chronic care needs remain in their homes and communities. As the exclusive PACE provider in Palm Beach County, MorseLife serves as a vital resource for seniors and their families. “PACE is a comprehensive approach to senior care that focuses on prevention, coordination, and individualized care plans,” explained a MorseLife healthcare professional. The program emphasizes interdisciplinary teamwork and collaboration, bringing together physicians, nurses, social workers, and other healthcare professionals to address the complex needs of each participant. By providing a comprehensive range of services, including medical care, social support, and transportation, PACE helps seniors maintain their independence and quality of life. The program also helps to reduce unnecessary hospitalizations and nursing home admissions, lowering healthcare costs and improving outcomes. As the senior population continues to grow, PACE is becoming increasingly important as a model for providing accessible, affordable, and high-quality care.