CareCloud Stakes Its Future on AI with New Leadership Structure

SOMERSET, N.J. – December 29, 2025 – In a decisive move to solidify its position at the forefront of healthcare technology, CareCloud, Inc. today announced a strategic realignment of its executive leadership, designed to accelerate its artificial intelligence initiatives and cement 2026 as its “defining AI year.” The company has appointed Stephen Snyder as its new Chief Executive Officer and elevated A. Hadi Chaudhry to the newly created role of Chief Strategy Officer, with both appointments taking effect on January 1, 2026.

This structural evolution signals a dual focus for the Nasdaq-listed company: disciplined operational execution under Snyder and aggressive, forward-looking AI innovation spearheaded by Chaudhry. The move comes as CareCloud builds on a period of significant financial strengthening and market expansion, aiming to translate its stable foundation into a dominant position in the rapidly evolving AI-driven healthcare landscape.

A Strategic Split: Execution Meets Vision

The new leadership model is designed to provide distinct, high-level focus on two critical pillars of the company’s growth. As CEO, Stephen Snyder will continue to drive the operational rigor that has characterized CareCloud’s recent success. His mandate includes scaling the company’s AI-enabled solutions across both its established ambulatory and newer hospital markets, with a sharp focus on expanding margins and delivering sustainable shareholder value.

“We have transformed CareCloud into a more resilient, more diversified platform,” said Snyder in the official announcement. “As CEO, my priority will remain disciplined execution—scaling AI-driven growth, expanding margins, and delivering sustainable value for our shareholders.”

In parallel, A. Hadi Chaudhry’s role as Chief Strategy Officer will be dedicated entirely to the company's technological future. He is tasked with leading CareCloud's enterprise AI vision, overseeing platform innovation, and directing company-wide AI initiatives. This appointment elevates artificial intelligence from a product feature to the central tenet of the company's long-term competitive strategy, ensuring that innovation is not just encouraged but strategically directed from the C-suite.

Mahmud Haq, Executive Chairman of CareCloud’s Board of Directors, endorsed the new structure as a logical next step in the company's journey. “CareCloud has built strong momentum over the last several years,” Haq stated. “This leadership alignment allows management to execute with greater focus while positioning 2026 as a pivotal year for scaling enterprise AI across the CareCloud platform.”

From Turnaround to Tech Vanguard

Today’s strategic pivot is not a reaction to distress but rather an effort to capitalize on a position of newfound strength. Over the past two years, CareCloud has undergone a significant operational and financial transformation. The company has successfully delivered meaningful margin expansion, improved the consistency of its cash flow, and is reportedly on track to achieve its first full year of positive earnings per share since its initial public offering—a major milestone that signals a mature, sustainable business model.

This financial stabilization has been coupled with bold strategic expansion. Through the key acquisitions of Medsphere Systems and the HFMA MAP App, CareCloud extended its reach beyond its traditional base of outpatient clinics and physician practices into the complex and lucrative inpatient hospital market. This has materially increased the company's total addressable market and diversified its revenue streams, making it a more resilient player across the full continuum of care.

The combination of a fortified balance sheet and a broader market footprint provides the ideal launchpad for an ambitious, capital-intensive push into enterprise AI. The company appears confident that the foundational work is complete, and the time is right to invest heavily in the next generation of technology.

The AI Mandate: Reshaping Healthcare's Core

The central thesis of CareCloud's new strategy is that artificial intelligence is poised to fundamentally reshape the business of healthcare. The company's focus on “enterprise AI” aims to embed intelligent automation and data-driven insights deep within the core workflows of its clients, which include over 40,000 providers.

For CareCloud’s diverse suite of solutions, this translates into tangible benefits:

• In Revenue Cycle Management (RCM): AI algorithms can automate complex medical coding, predict and prevent claim denials before they happen, and optimize billing processes to accelerate cash flow for providers, directly tackling the administrative waste that plagues the industry.
• In Electronic Health Records (EHR) and Practice Management (PM): AI can alleviate physician burnout by streamlining clinical documentation through ambient voice transcription, provide decision support by analyzing patient data for potential risks, and optimize clinic schedules for maximum efficiency.
• In Patient Experience Management (PXM): AI-powered tools can personalize patient communication, automate appointment scheduling and follow-ups, and provide patients with more accessible and responsive engagement channels.

This is the future A. Hadi Chaudhry is now charged with building. “Artificial intelligence is rapidly reshaping healthcare operations,” Chaudhry commented. “As Chief Strategy Officer, my focus will be on advancing our enterprise AI platform, accelerating innovation across our solutions, and ensuring CareCloud remains at the forefront of applying AI to real-world healthcare workflows. We believe 2026 represents a major inflection point for AI adoption across our client base.”

By framing 2026 as an “inflection point,” CareCloud is signaling its belief that the healthcare market has reached a critical level of readiness for the widespread adoption of advanced AI tools. This leadership realignment is the company's calculated bet to not only meet that demand but to define the market itself.