Bridging the Digital Divide: AARP & AT&T Expand Tech Training for Seniors

NEW YORK, NY – November 18, 2025

A renewed partnership between AARP and AT&T is poised to significantly expand digital literacy training for older adults across the United States. A $1 million investment from AT&T will bolster existing programs and reach underserved communities, addressing a critical gap in access and skills that can impact seniors’ quality of life, financial security, and social connections.

Expanding Access in an Increasingly Digital World

The digital divide remains a significant barrier for many older adults. While internet usage among seniors has increased in recent years, a substantial portion remains disconnected or lacks the skills to fully utilize available technology. This gap became even more pronounced during the COVID-19 pandemic, as many essential services moved online. Beyond convenience, digital literacy is now integral to managing finances, accessing healthcare, and staying connected with loved ones.

“Technology can be incredibly empowering, but it’s not always intuitive, especially for those who didn’t grow up with it,” said one participant in the Senior Planet program. “Having access to patient portals, online banking, and video calls with family makes a huge difference.”

The expanded partnership focuses on providing accessible training through AARP’s Senior Planet centers and a growing network of licensed partners. These programs offer a range of courses, from basic computer skills and internet navigation to more advanced topics like online safety and social media. The emphasis is on practical, hands-on learning in a supportive environment.

Beyond Connectivity: Addressing Holistic Needs

AT&T's commitment extends beyond simply providing access to technology. The company recognizes that digital literacy is intertwined with broader social and economic factors. The partnership aims to address the multifaceted needs of seniors, improving their financial security, social engagement, and overall well-being.

“We see this as a long-term investment in the health and vitality of our aging population,” explained a spokesperson for AT&T. “Providing digital skills isn’t just about teaching people how to use a computer; it's about empowering them to live more independent, connected, and fulfilling lives.”

The program's impact extends to reducing social isolation, a growing concern among older adults. Online communication tools, such as video conferencing and social media, can help seniors stay connected with family and friends, combat loneliness, and maintain a sense of community.

“For many seniors, technology is a lifeline,” said a Senior Planet instructor. “It allows them to overcome geographical barriers and maintain meaningful relationships, even when they can’t be physically present.”

Reaching Underserved Communities

The partnership is placing a strong emphasis on reaching underserved communities, including low-income seniors, racial and ethnic minorities, and those living in rural areas. The licensed partner network plays a crucial role in expanding access to digital literacy training in these communities. Currently, over 141 organizations actively participate in the program, operating across 36 states, reaching new populations and customizing the services to suit the specific needs of their regions.

One licensed partner, a rural library in Montana, has adapted the Senior Planet curriculum to address the unique challenges faced by seniors in the area, such as limited broadband access and a lack of transportation. They offer classes at the local senior center and provide one-on-one tutoring to those who need extra help.

“We’re seeing a real transformation in the lives of our seniors,” said the library director. “They’re gaining confidence, staying connected with their families, and becoming more engaged in their communities.”

However, despite these efforts, significant challenges remain. The digital divide is deeply rooted in systemic inequalities, and addressing it requires a sustained, collaborative effort from government, the private sector, and non-profit organizations. Continued investment in affordable broadband access, digital literacy programs, and accessible technology is essential to ensuring that all seniors have the opportunity to thrive in the digital age. Furthermore, the need for culturally sensitive training programs tailored to the unique needs of diverse communities remains critical. While the partnership is a positive step forward, it represents just one piece of a much larger puzzle.