Beyond the Hype: How One Firm’s Award-Winning AI Delivers Real ROI

SAN FRANCISCO, CA – December 02, 2025 – In a market saturated with promises of artificial intelligence, genuine, measurable success can be difficult to discern from ambitious hype. It is therefore significant when a company receives recognition not for a futuristic concept, but for a practical, impactful AI implementation that is already delivering results. Avahi, a San Francisco-based cloud and AI solutions provider, has achieved just that, earning a spot on Inc.’s prestigious 2025 Best in Business List for Best AI Implementation.

This award, however, signifies more than just a corporate milestone. It highlights a critical maturation point for the entire tech industry: the pivot from broad AI experimentation to targeted, results-driven engineering. Avahi’s work with the live streaming platform Groopview offers a powerful blueprint for how businesses can successfully translate the complex potential of Generative AI into tangible returns on investment, solving stubborn industry problems and setting new standards for user engagement.

The Engagement Gap in Real-Time Media

The fundamental promise of live streaming is interactivity—a shared, real-time experience between creators and their audience. Yet anyone who has participated in a popular live event understands the inherent disconnect. A host speaks, a torrent of comments flows by, and the opportunity for meaningful conversation is often lost in the noise. For platforms like Groopview, this isn't just a minor inconvenience; it's a core business challenge known as shallow engagement.

Groopview, like many others in the space, identified AI as a potential solution. The idea of an AI co-host that could interact with the audience, answer questions, and enrich the stream is compelling. However, their initial efforts ran into a common but critical bottleneck: latency. An AI that takes too long to respond shatters the illusion of a live conversation. Imagine asking a question about a player in a sports stream, only to receive an answer long after the play has ended and the broadcast has moved on. The moment is gone, the interaction feels broken, and the user is left disengaged. This speed problem has been a major barrier preventing AI from becoming a truly seamless part of the live media experience.

A Tale of Two Models: The Architectural Breakthrough

Avahi’s award-winning solution for Groopview, an AI co-host named “Dualy,” addressed the latency problem not by trying to build a single, faster AI, but by fundamentally rethinking the architecture. Instead of a one-size-fits-all model, Avahi engineered a sophisticated dual-model system that functions like a specialized team.

This approach, a form of what is known in the AI field as a “mixture-of-experts” architecture, uses two distinct AI models working in concert:

1. The Speed Expert: This model is a lightweight, highly optimized AI designed for rapid-fire responses. It handles simple, factual queries like “Who is that player?” or “What was the score?” and delivers an answer in approximately 2.5 seconds. Its purpose is instantaneous reaction, keeping the conversation fluid and immediate.

2. The Deep Thinker: This second model is a larger, more powerful generative AI capable of deeper reasoning and analysis. It tackles complex, open-ended questions such as “Tell me the history of this rivalry” or “What are the strategic implications of that last move?” While more resource-intensive, Avahi’s engineering brought its response time for these complex queries down to a remarkable 7 seconds.

The true innovation, however, lies in the “dual-model orchestration” layer that sits between these two AIs. This intelligent system instantly analyzes each incoming user question and dynamically routes it to the appropriate model. This ensures that every user gets the best possible response—either the fastest answer for simple questions or the most comprehensive one for complex inquiries—without ever noticing the intricate decision-making happening behind the scenes.

From Code to Commerce: Measuring Tangible Impact

“This award highlights our core mission: democratizing AI at scale,” said Jack Singh, CEO of Avahi, in the company’s announcement. His statement underscores a crucial point: the success of this project is defined not by its technical elegance alone, but by its measurable business outcomes. By moving Groopview from “experimentation to measurable value,” Avahi demonstrated a clear return on investment.

The performance metrics are compelling. The system achieved an 80% reduction in response time for complex questions, shrinking the delay from double-digit seconds to just seven. This transformation in speed had a direct and profound effect on the user experience, making the AI feel less like a sluggish bot and more like a genuinely responsive co-host. As a result, Groopview reported a major increase in the average time users spent in a session. When interaction is fast, fun, and informative, users stay longer.

This enhanced engagement, in turn, unlocked new commercial opportunities. A highly responsive and intelligent AI co-host can support premium features, facilitate sponsored content, and create a more dynamic environment for advertisers, opening up previously unavailable revenue streams for Groopview. As Singh explained, “By creating an interactive experience that is human, responsive, and scalable, we have set a new industry standard for interactive media.”

A Blueprint for the Broader Market

Avahi’s recognition from Inc., a publication that celebrates companies making a profound impact, validates this approach. As Inc. editorial director Bonny Ghosh noted, honorees are those who “unveiled groundbreaking innovations” or “strategically implemented AI” to achieve a “sizable impact on their company and even on their industry.”

This project’s impact extends beyond Groopview. It serves as a case study for the entire digital media landscape and for any business looking to implement advanced AI. It proves that with the right architectural strategy, real-time generative AI is not just a possibility, but a practical tool for gaining a significant competitive edge. This level of execution is bolstered by Avahi’s standing as a Premier-tier AWS Partner, the highest designation for consulting partners. This status signifies deep, validated expertise in building complex, secure, and scalable solutions on robust cloud infrastructure—a prerequisite for deploying sophisticated, real-time AI systems like Dualy.

The success story is less about the AI models themselves and more about the thoughtful engineering that combines them to solve a specific, high-value business problem. As the industry continues to mature, the focus will increasingly shift from the novelty of AI to the discipline of its application. Avahi's award is a clear signal that the future belongs to those who can masterfully bridge that gap, turning technological potential into proven performance.