Automox Integrates Splashtop for Unified Endpoint Control

AUSTIN, TX – January 14, 2026 – Automox today announced the general availability of a strategic partnership with Splashtop, embedding comprehensive remote control capabilities directly into its autonomous endpoint management platform. The move aims to streamline IT operations and bolster security for organizations managing increasingly distributed workforces.

The launch, effective today, introduces two distinct offerings. The company's flagship Automate Enterprise platform will now include bundled core remote control functionality, providing both attended and unattended access to Windows and macOS endpoints. For IT teams requiring more robust support features, Automox has also launched Automox Resolve, powered by Splashtop, a new add-on module designed for advanced remote troubleshooting, multi-technician collaboration, and secure file transfers.

This integration addresses a persistent challenge for modern IT departments: managing a growing volume of support requests across a geographically dispersed fleet of devices while maintaining rigorous patching and security standards. By embedding remote control directly into its core workflow, Automox aims to eliminate the need for separate tools, reduce downtime, and significantly improve team efficiency.

The Push for Unified Endpoint Management

The partnership between Automox and Splashtop is emblematic of a larger industry trend toward tool consolidation. IT and security leaders are increasingly seeking unified platforms that can reduce complexity, lower operational costs, and eliminate the inefficiencies of "tool sprawl"—the use of multiple, disconnected software solutions to manage different aspects of the IT environment. Switching between a patching console, a configuration manager, and a separate remote access tool creates friction, delays response times, and increases the potential for human error.

By integrating Splashtop's capabilities, Automox is positioning itself as a more comprehensive "single pane of glass" for endpoint management. This allows technicians to move seamlessly from identifying an issue—such as a failed patch or a misconfigured setting—to directly accessing the affected endpoint to remediate the problem, all within a single interface.

"Remote access is no longer a nice-to-have for IT operations. It's a prerequisite for keeping work moving," said Justin Talerico, CEO of Automox, in the announcement. "By integrating reliable remote control into Automox, teams can move from identifying an issue to resolving it in minutes, without switching tools or losing visibility. That speed matters when you're responsible for managing thousands of endpoints with a small team."

According to an IDC business value report cited by the company, organizations using a single, consolidated tool for both break-fix support and routine management can improve helpdesk and IT efficiency by as much as 56% and resolve technical issues 49% faster. These metrics underscore the tangible benefits that drive the market's preference for integrated solutions.

Navigating a Crowded and Competitive Market

While the integration marks a significant enhancement for Automox, it also represents a strategic necessity in the highly competitive Unified Endpoint Management (UEM) and Remote Monitoring and Management (RMM) markets. Many of Automox's key competitors, including Microsoft Intune, NinjaOne, Ivanti, and VMware's Workspace ONE, already offer robust remote access features as part of their integrated platforms.

For these platforms, remote control is a foundational component, not an add-on. Microsoft Intune offers its "Remote Help" add-on, while solutions like NinjaOne and ConnectWise Automate have long been praised for their tightly integrated and powerful remote access capabilities, which are central to their value proposition for IT service providers and internal IT teams alike.

By partnering with Splashtop, a well-regarded leader in the remote access space, Automox is not just adding a feature; it is acquiring a mature, feature-rich capability to compete on more equal footing. The new Automox Resolve module, in particular, is designed to match the advanced functionalities expected in this space. Features such as multi-technician sessions for collaborative troubleshooting, support for multi-monitor user setups, and secure file transfer are considered table stakes for enterprise-grade remote support. This move allows Automox to better cater to organizations with complex support workflows that its previous offerings could not fully address.

Securing the Remote Workforce

The shift to remote and hybrid work has dramatically expanded the corporate attack surface, making secure endpoint access a paramount concern for security leaders. The Automox-Splashtop integration places a strong emphasis on security, aiming to provide robust control without hindering the speed of IT support.

A key feature of the integration is its ability to provide secure remote control for Windows and macOS endpoints anywhere in the world without requiring a virtual private network (VPN). This aligns with modern Zero Trust security principles, which dictate that no user or device should be trusted by default, regardless of its location. VPNs can create a broad perimeter that, if breached, could expose the entire internal network. Direct, encrypted, and individually authenticated sessions reduce this risk.

All remote sessions initiated through the platform are encrypted end-to-end, and access is governed by Automox's existing role-based access control (RBAC) framework. This ensures that only authorized technicians can initiate remote sessions and that their permissions are strictly defined, maintaining operational control and providing a clear audit trail. Centralizing access control within the UEM platform prevents the security gaps that can arise from managing credentials and permissions across multiple, disparate systems.

"IT teams need remote access they can depend on, especially when multiple technicians need to work together to resolve an issue," noted Mark Lee, co-founder and CEO of Splashtop. "Partnering with Automox allows us to deliver seamless collaboration and reliable remote control that helps IT teams spend less time fixing issues and more time advancing the business."

Automox's Evolution Beyond Patching

This partnership signals a clear evolution in Automox's product strategy. Originally known for its best-in-class autonomous patching and configuration management, the company is broadening its scope to become a more holistic endpoint control platform. The decision to partner with Splashtop rather than build a remote access solution from the ground up is a pragmatic one, allowing Automox to leverage a market-leading technology and accelerate its time to market significantly.

This strategic move expands the platform's value proposition, making it more appealing to organizations looking to consolidate their IT stack and streamline operations. For existing customers, it offers a powerful new capability that integrates with the workflows they already use. For prospective customers, it makes Automox a more viable alternative to broader UEM platforms, moving it from a specialized "best-of-breed" tool to a more comprehensive suite.

The integration strengthens Automox's ability to deliver on its core promise of efficiency. By combining autonomous remediation with on-demand remote intervention, the platform can now handle a wider spectrum of IT issues, from automated, policy-driven fixes to complex problems requiring hands-on technician support. This dual capability is crucial for managing the realities of modern IT, where automation can handle the bulk of routine tasks, freeing up skilled professionals to focus on high-impact exceptions. The partnership is available to all new and existing Automox customers, solidifying its commitment to providing a more complete solution for modern endpoint management.