AI Virtual Teammate Aims to Revolutionize Financial Reconciliation

RALEIGH, N.C. – January 15, 2026

insightsoftware, a major provider of solutions for the Office of the CFO, today announced a significant step toward a more automated future for finance departments with the launch of JustPerform Account Reconciliation. The new offering is being positioned not just as a tool, but as an AI-powered "virtual teammate" capable of completing the entire reconciliation process with what the company claims is 95% autonomy, leaving human teams firmly in control of final approval.

This development arrives as finance departments globally grapple with time-consuming manual processes and a growing talent retention problem. By promising to reduce reconciliation time by as much as 80-90%, insightsoftware is betting that true end-to-end automation is the key to unlocking strategic value within corporate finance.

A New Paradigm in Reconciliation Automation

The market for financial close software is crowded with tools that assist with automation, but many still require significant human oversight. Competitors like BlackLine and Trintech have long offered robust, rule-based systems that can auto-certify a large percentage of accounts. These platforms have been instrumental in standardizing processes and reducing manual effort, often through sophisticated transaction matching engines.

However, insightsoftware's JustPerform aims to create a new category by moving beyond rule-based assistance to near-complete autonomy. The key differentiator, according to the company, is its ability to handle the entire workflow—from direct integration with ERP systems and transaction matching to the final generation of reconciliation statements—without requiring users to build and maintain complex rules. This "no rule setup" approach suggests an advanced machine learning core that learns from an organization's data to perform its duties, a significant departure from systems that rely on explicitly programmed instructions.

Instead of merely suggesting potential matches for a human to review, the platform's AI agent, named Isaac, delivers completed reconciliations that are ready for approval. This shifts the role of the finance professional from a processor of transactions to a strategic reviewer and approver.

“Outdated reconciliation processes are more than an inconvenience – they directly impact talent and performance,” said Shameek Bhushan, SVP of JustPerform at insightsoftware. “JustPerform automates reconciliation so that your team gets accurate, audit-ready results from the start, translating to less time spent tracking down discrepancies and more time on strategic work that actually drives business decisions.”

The platform is also designed for seamless adoption, delivering its output in familiar Excel-compatible formats to minimize the disruption often associated with implementing new enterprise systems.

Addressing Finance's Deep-Seated Talent Crisis

The launch of such a highly autonomous system is timed to address a critical pain point in the finance industry: talent burnout and retention. A recent report from insightsoftware highlighted that a staggering 40% of finance professionals would consider leaving their jobs due to the frustration of working with outdated financial systems. The tedious, repetitive nature of manual reconciliation is a major contributor to this dissatisfaction.

By automating these mundane tasks, technologies like JustPerform promise to fundamentally change the nature of a finance career. Industry analysis supports this shift, indicating that automation allows employees to escape the grind of data entry and validation, freeing them up for more engaging and creative work. This not only improves job satisfaction but also creates a more attractive career path for new talent.

The focus is evolving from simple task completion to higher-level skills. As AI handles routine processes, the demand for finance professionals with expertise in data analysis, AI literacy, and strategic advisory grows. A consensus is forming among industry leaders that upskilling is essential; one recent survey found that 73% of finance leaders view upskilling as critical to fully harnessing the power of automation. By taking over the most repetitive work, AI effectively creates the bandwidth for this crucial employee development, allowing companies to invest in training that transforms accountants into strategic business partners.

This evolution is not about job displacement but job augmentation. The goal is to create a more resilient and skilled finance workforce that can interpret complex data, identify trends, and provide the forward-looking insights that modern businesses need to compete.

Balancing Autonomy with Uncompromising Control

Handing over a critical financial process like reconciliation to an AI with 95% autonomy inevitably raises questions about governance, risk, and compliance. In a heavily regulated environment, how can organizations ensure accuracy, maintain control, and satisfy auditors?

insightsoftware appears to have anticipated these concerns by building a robust framework of controls into the JustPerform platform. The company emphasizes that the system is designed to produce "audit-ready results from the start" and explicitly supports "proper separation of duties," a cornerstone of internal financial controls. This ensures that the same individual cannot execute and approve a reconciliation, even when the execution is largely automated.

Transparency and explainability are paramount. For AI to be trusted in finance, it cannot be a "black box." Auditors and regulators require clear audit trails that document how a conclusion was reached. JustPerform reportedly provides these through role-based authorizations, detailed audit logs, and individual-level data controls. Furthermore, the company holds key security and compliance certifications, including ISO 27001 and SOC 2, and ensures its platform is GDPR compliant, signaling a commitment to enterprise-grade security and data privacy.

This focus on governance aligns with a broader industry push to create frameworks for the responsible use of AI in finance. As regulations like the EU AI Act classify certain financial applications as "high-risk," the ability to demonstrate transparency, fairness, and robust oversight is becoming a prerequisite for any AI solution in the sector.

The Future of the Office of the CFO is Autonomous

The introduction of JustPerform is a clear signal of where the industry is headed. The global market for reconciliation software is projected to reach $4.5 billion by 2026, with much of that growth fueled by investments in AI-driven workflows. The broader trend toward generative AI is also accelerating, with studies showing that nearly 90% of organizations are actively exploring its adoption.

Gartner has predicted that by 2029, 80% of customer service issues will be resolved by AI, and a similar transformation is now unfolding within internal corporate functions like finance. The demand is shifting from tools that merely automate tasks to intelligent systems that can manage entire processes autonomously while keeping humans in the loop for strategic oversight.

With features like executive dashboards and real-time close tracking, JustPerform aims to provide controllers and CFOs with unprecedented visibility into the financial close process, allowing them to identify and resolve bottlenecks before they threaten deadlines. By combining high-level autonomy with human-centric controls and strategic visibility, insightsoftware is making a compelling case that the era of the virtual finance teammate has truly begun.

This move represents more than just an efficiency gain; it is a fundamental rethinking of how financial operations are structured, empowering leaders to build more agile, strategic, and resilient finance departments.