AI Drives Billtrust to Industry Leadership in B2B Payments & AR Automation

Hamilton Township, NJ – November 15, 2025 – In a rapidly evolving landscape of B2B payments, Billtrust has emerged as a clear leader, earning the top ‘Leader’ designation in the prestigious Everest Group 2025 Order-to-Cash (O2C) Products PEAK Matrix Assessment. This recognition isn't just about technological prowess; it signals a fundamental shift in how businesses approach accounts receivable, powered by the increasing sophistication of artificial intelligence.

For years, the AR process has been a source of friction for both buyers and sellers. Manual tasks, delayed payments, and high rates of disputes have plagued businesses of all sizes. Billtrust, however, is disrupting this status quo by embedding AI across its entire platform, streamlining workflows, and delivering tangible benefits to its clients.

“Being named a Leader by Everest Group is a tremendous honor and a powerful validation of our mission to transform AR with AI,” stated a Billtrust spokesperson. “Our AI-first platform is helping finance teams unlock smarter decision-making, mitigate risk, and accelerate cash flow like never before.”

Beyond Automation: The Rise of ‘Intelligent’ AR

The Everest Group’s PEAK Matrix assessment isn’t simply about identifying vendors that offer automation; it evaluates vision, capability, and market impact. Billtrust’s strong performance across these criteria underscores its commitment to delivering real-world value, not just technological innovation.

“What we're seeing is a move beyond basic robotic process automation to truly intelligent AR,” explains an industry analyst familiar with the Everest Group methodology. “Billtrust isn’t just automating tasks; it’s using AI to predict payment behavior, prioritize collections efforts, and identify potential disputes before they escalate. This proactive approach is a game-changer.”

Billtrust’s AI-powered capabilities span the entire O2C lifecycle, including:

• Predictive Analytics: Identifying high-risk invoices and customers, allowing for proactive outreach and mitigation of potential delays.
• Automated Dispute Resolution: Leveraging machine learning to automatically categorize and resolve common disputes, reducing manual intervention and accelerating resolution times.
• Intelligent Collections: Prioritizing collection efforts based on predictive models, maximizing recovery rates and minimizing bad debt.
• Dynamic Invoicing: Tailoring invoice presentation and payment options to individual customer preferences, increasing the likelihood of timely payment.

Cash Flow King: Navigating Economic Uncertainty

In an increasingly volatile economic environment, efficient cash flow management is more critical than ever. Businesses need to optimize their AR processes to ensure they have the liquidity they need to invest in growth, weather downturns, and meet their financial obligations.

“We’ve seen a clear correlation between companies adopting AI-powered AR solutions and improved cash flow performance,” says a financial consultant working with mid-market businesses. “The ability to predict payment behavior and prioritize collections efforts can have a significant impact on working capital, especially during times of economic uncertainty.”

Billtrust claims its solutions help clients achieve significant improvements in key metrics, including Days Sales Outstanding (DSO), bad debt expense, and collection efficiency. While specific numbers vary depending on the client’s size and industry, the company highlights several case studies demonstrating measurable ROI.

Redefining Roles in Finance: The Human-AI Partnership

While automation is often associated with job displacement, the implementation of AI in AR is largely seen as a way to augment human capabilities, not replace them. By automating repetitive tasks, AI frees up finance professionals to focus on higher-value activities, such as strategic planning, relationship management, and complex problem-solving.

“The role of the finance professional is evolving,” explains a human resources manager specializing in finance and accounting roles. “We’re seeing a growing demand for individuals with strong analytical skills, data literacy, and the ability to interpret insights generated by AI-powered tools. The focus is shifting from transaction processing to value creation.”

However, this transition requires investment in training and development to ensure finance professionals have the skills they need to thrive in the new landscape. Companies that prioritize upskilling their workforce will be best positioned to capitalize on the benefits of AI-powered AR.

Looking Ahead: The Future of B2B Payments

Billtrust’s success isn't an isolated phenomenon. The broader trend towards AI-powered B2B payments and AR automation is expected to accelerate in the coming years. As AI technology continues to evolve, we can expect to see even more sophisticated solutions emerge, further transforming the way businesses manage their finances.

“We’re just at the beginning of this journey,” concludes the industry analyst. “The potential for AI to revolutionize B2B payments and AR is immense. Companies that embrace this technology will be well-positioned to thrive in the future, while those that lag behind risk falling behind.”

Billtrust's leadership in the O2C space serves as a powerful reminder that AI isn't just a buzzword—it's a fundamental driver of business innovation and competitive advantage. By embracing AI and prioritizing the human-AI partnership, businesses can unlock new levels of efficiency, resilience, and growth.